Table of Content
1 Business Process Services Market - Research Scope
1.1 Study Goals
1.2 Market Definition and Scope
1.3 Key Market Segments
1.4 Study and Forecasting Years
2 Business Process Services Market - Research Methodology
2.1 Methodology
2.2 Research Data Source
2.2.1 Secondary Data
2.2.2 Primary Data
2.2.3 Market Size Estimation
2.2.4 Legal Disclaimer
3 Business Process Services Market Forces
3.1 Global Business Process Services Market Size
3.2 Top Impacting Factors (PESTEL Analysis)
3.2.1 Political Factors
3.2.2 Economic Factors
3.2.3 Social Factors
3.2.4 Technological Factors
3.2.5 Environmental Factors
3.2.6 Legal Factors
3.3 Industry Trend Analysis
3.4 Industry Trends Under COVID-19
3.4.1 Risk Assessment on COVID-19
3.4.2 Assessment of the Overall Impact of COVID-19 on the Industry
3.4.3 Pre COVID-19 and Post COVID-19 Market Scenario
3.5 Industry Risk Assessment
4 Business Process Services Market - By Geography
4.1 Global Business Process Services Market Value and Market Share by Regions
4.1.1 Global Business Process Services Value ($) by Region (2015-2020)
4.1.2 Global Business Process Services Value Market Share by Regions (2015-2020)
4.2 Global Business Process Services Market Production and Market Share by Major Countries
4.2.1 Global Business Process Services Production by Major Countries (2015-2020)
4.2.2 Global Business Process Services Production Market Share by Major Countries (2015-2020)
4.3 Global Business Process Services Market Consumption and Market Share by Regions
4.3.1 Global Business Process Services Consumption by Regions (2015-2020)
4.3.2 Global Business Process Services Consumption Market Share by Regions (2015-2020)
5 Business Process Services Market - By Trade Statistics
5.1 Global Business Process Services Export and Import
5.2 United States Business Process Services Export and Import (2015-2020)
5.3 Europe Business Process Services Export and Import (2015-2020)
5.4 China Business Process Services Export and Import (2015-2020)
5.5 Japan Business Process Services Export and Import (2015-2020)
5.6 India Business Process Services Export and Import (2015-2020)
5.7 ...
6 Business Process Services Market - By Type
6.1 Global Business Process Services Production and Market Share by Types (2015-2020)
6.1.1 Global Business Process Services Production by Types (2015-2020)
6.1.2 Global Business Process Services Production Market Share by Types (2015-2020)
6.2 Global Business Process Services Value and Market Share by Types (2015-2020)
6.2.1 Global Business Process Services Value by Types (2015-2020)
6.2.2 Global Business Process Services Value Market Share by Types (2015-2020)
6.3 Global Business Process Services Production, Price and Growth Rate of Finance & Accounting (2015-2020)
6.4 Global Business Process Services Production, Price and Growth Rate of Human Resources (2015-2020)
6.5 Global Business Process Services Production, Price and Growth Rate of Knowledge Process Outsourcing (2015-2020)
6.6 Global Business Process Services Production, Price and Growth Rate of Procurement & Supply Chain (2015-2020)
6.7 Global Business Process Services Production, Price and Growth Rate of Customer Services (2015-2020)
6.8 Global Business Process Services Production, Price and Growth Rate of Others (2015-2020)
7 Business Process Services Market - By Application
7.1 Global Business Process Services Consumption and Market Share by Applications (2015-2020)
7.1.1 Global Business Process Services Consumption by Applications (2015-2020)
7.1.2 Global Business Process Services Consumption Market Share by Applications (2015-2020)
7.2 Global Business Process Services Consumption and Growth Rate of Banking, Financial Services and Insurance (BFSI) (2015-2020)
7.3 Global Business Process Services Consumption and Growth Rate of Healthcare (2015-2020)
7.4 Global Business Process Services Consumption and Growth Rate of Manufacturing (2015-2020)
7.5 Global Business Process Services Consumption and Growth Rate of IT & Telecommunication (2015-2020)
7.6 Global Business Process Services Consumption and Growth Rate of Retail (2015-2020)
7.7 Global Business Process Services Consumption and Growth Rate of Others (2015-2020)
8 North America Business Process Services Market
8.1 North America Business Process Services Market Size
8.2 United States Business Process Services Market Size
8.3 Canada Business Process Services Market Size
8.4 Mexico Business Process Services Market Size
8.5 The Influence of COVID-19 on North America Market
9 Europe Business Process Services Market Analysis
9.1 Europe Business Process Services Market Size
9.2 Germany Business Process Services Market Size
9.3 United Kingdom Business Process Services Market Size
9.4 France Business Process Services Market Size
9.5 Italy Business Process Services Market Size
9.6 Spain Business Process Services Market Size
9.7 The Influence of COVID-19 on Europe Market
10 Asia-Pacific Business Process Services Market Analysis
10.1 Asia-Pacific Business Process Services Market Size
10.2 China Business Process Services Market Size
10.3 Japan Business Process Services Market Size
10.4 South Korea Business Process Services Market Size
10.5 Southeast Asia Business Process Services Market Size
10.6 India Business Process Services Market Size
10.7 The Influence of COVID-19 on Asia Pacific Market
11 Middle East and Africa Business Process Services Market Analysis
11.1 Middle East and Africa Business Process Services Market Size
11.2 Saudi Arabia Business Process Services Market Size
11.3 UAE Business Process Services Market Size
11.4 South Africa Business Process Services Market Size
11.5 The Influence of COVID-19 on Middle East and Africa Market
12 South America Business Process Services Market Analysis
12.1 South America Business Process Services Market Size
12.2 Brazil Business Process Services Market Size
12.3 The Influence of COVID-19 on South America Market
13 Company Profiles
13.1 Firstsource Solutions
13.1.1 Firstsource Solutions Basic Information
13.1.2 Firstsource Solutions Product Profiles, Application and Specification
13.1.3 Firstsource Solutions Business Process Services Market Performance (2015-2020)
13.2 Teleperformance
13.2.1 Teleperformance Basic Information
13.2.2 Teleperformance Product Profiles, Application and Specification
13.2.3 Teleperformance Business Process Services Market Performance (2015-2020)
13.3 Alorica
13.3.1 Alorica Basic Information
13.3.2 Alorica Product Profiles, Application and Specification
13.3.3 Alorica Business Process Services Market Performance (2015-2020)
13.4 Infosys
13.4.1 Infosys Basic Information
13.4.2 Infosys Product Profiles, Application and Specification
13.4.3 Infosys Business Process Services Market Performance (2015-2020)
13.5 Conduent, Inc.
13.5.1 Conduent, Inc. Basic Information
13.5.2 Conduent, Inc. Product Profiles, Application and Specification
13.5.3 Conduent, Inc. Business Process Services Market Performance (2015-2020)
13.6 WNS Global Services
13.6.1 WNS Global Services Basic Information
13.6.2 WNS Global Services Product Profiles, Application and Specification
13.6.3 WNS Global Services Business Process Services Market Performance (2015-2020)
13.7 Cognizant
13.7.1 Cognizant Basic Information
13.7.2 Cognizant Product Profiles, Application and Specification
13.7.3 Cognizant Business Process Services Market Performance (2015-2020)
13.8 Synnex (Convergys included)
13.8.1 Synnex (Convergys included) Basic Information
13.8.2 Synnex (Convergys included) Product Profiles, Application and Specification
13.8.3 Synnex (Convergys included) Business Process Services Market Performance (2015-2020)
13.9 Acquire BPO
13.9.1 Acquire BPO Basic Information
13.9.2 Acquire BPO Product Profiles, Application and Specification
13.9.3 Acquire BPO Business Process Services Market Performance (2015-2020)
13.10 HCL
13.10.1 HCL Basic Information
13.10.2 HCL Product Profiles, Application and Specification
13.10.3 HCL Business Process Services Market Performance (2015-2020)
13.11 HP Infosystem
13.11.1 HP Infosystem Basic Information
13.11.2 HP Infosystem Product Profiles, Application and Specification
13.11.3 HP Infosystem Business Process Services Market Performance (2015-2020)
13.12 Accenture
13.12.1 Accenture Basic Information
13.12.2 Accenture Product Profiles, Application and Specification
13.12.3 Accenture Business Process Services Market Performance (2015-2020)
13.13 Transcosmos
13.13.1 Transcosmos Basic Information
13.13.2 Transcosmos Product Profiles, Application and Specification
13.13.3 Transcosmos Business Process Services Market Performance (2015-2020)
13.14 NCR Corporation
13.14.1 NCR Corporation Basic Information
13.14.2 NCR Corporation Product Profiles, Application and Specification
13.14.3 NCR Corporation Business Process Services Market Performance (2015-2020)
13.15 Genpact
13.15.1 Genpact Basic Information
13.15.2 Genpact Product Profiles, Application and Specification
13.15.3 Genpact Business Process Services Market Performance (2015-2020)
13.16 TTEC Holdings Inc.
13.16.1 TTEC Holdings Inc. Basic Information
13.16.2 TTEC Holdings Inc. Product Profiles, Application and Specification
13.16.3 TTEC Holdings Inc. Business Process Services Market Performance (2015-2020)
13.17 CBRE Group
13.17.1 CBRE Group Basic Information
13.17.2 CBRE Group Product Profiles, Application and Specification
13.17.3 CBRE Group Business Process Services Market Performance (2015-2020)
13.18 Capgemini
13.18.1 Capgemini Basic Information
13.18.2 Capgemini Product Profiles, Application and Specification
13.18.3 Capgemini Business Process Services Market Performance (2015-2020)
13.19 Sodexo
13.19.1 Sodexo Basic Information
13.19.2 Sodexo Product Profiles, Application and Specification
13.19.3 Sodexo Business Process Services Market Performance (2015-2020)
13.20 Blackstone Group
13.20.1 Blackstone Group Basic Information
13.20.2 Blackstone Group Product Profiles, Application and Specification
13.20.3 Blackstone Group Business Process Services Market Performance (2015-2020)
13.21 ADP, LLC
13.21.1 ADP, LLC Basic Information
13.21.2 ADP, LLC Product Profiles, Application and Specification
13.21.3 ADP, LLC Business Process Services Market Performance (2015-2020)
13.22 Invensis
13.22.1 Invensis Basic Information
13.22.2 Invensis Product Profiles, Application and Specification
13.22.3 Invensis Business Process Services Market Performance (2015-2020)
13.23 Amdocs
13.23.1 Amdocs Basic Information
13.23.2 Amdocs Product Profiles, Application and Specification
13.23.3 Amdocs Business Process Services Market Performance (2015-2020)
13.24 Tech Mahindra
13.24.1 Tech Mahindra Basic Information
13.24.2 Tech Mahindra Product Profiles, Application and Specification
13.24.3 Tech Mahindra Business Process Services Market Performance (2015-2020)
13.25 Wipro
13.25.1 Wipro Basic Information
13.25.2 Wipro Product Profiles, Application and Specification
13.25.3 Wipro Business Process Services Market Performance (2015-2020)
13.26 Tata Consultancy Services
13.26.1 Tata Consultancy Services Basic Information
13.26.2 Tata Consultancy Services Product Profiles, Application and Specification
13.26.3 Tata Consultancy Services Business Process Services Market Performance (2015-2020)
14 Market Forecast - By Regions
14.1 North America Business Process Services Market Forecast (2020-2025)
14.2 Europe Business Process Services Market Forecast (2020-2025)
14.3 Asia-Pacific Business Process Services Market Forecast (2020-2025)
14.4 Middle East and Africa Business Process Services Market Forecast (2020-2025)
14.5 South America Business Process Services Market Forecast (2020-2025)
15 Market Forecast - By Type and Applications
15.1 Global Business Process Services Market Forecast by Types (2020-2025)
15.1.1 Global Business Process Services Market Forecast Production and Market Share by Types (2020-2025)
15.1.2 Global Business Process Services Market Forecast Value and Market Share by Types (2020-2025)
15.2 Global Business Process Services Market Forecast by Applications (2020-2025)
