Table of Content

1 Cloud IT Service Management (ITSM) Market - Research Scope
1.1 Study Goals
1.2 Market Definition and Scope
1.3 Key Market Segments
1.4 Study and Forecasting Years

2 Cloud IT Service Management (ITSM) Market - Research Methodology
2.1 Methodology
2.2 Research Data Source
2.2.1 Secondary Data
2.2.2 Primary Data
2.2.3 Market Size Estimation
2.2.4 Legal Disclaimer

3 Cloud IT Service Management (ITSM) Market Forces
3.1 Global Cloud IT Service Management (ITSM) Market Size
3.2 Top Impacting Factors (PESTEL Analysis)
3.2.1 Political Factors
3.2.2 Economic Factors
3.2.3 Social Factors
3.2.4 Technological Factors
3.2.5 Environmental Factors
3.2.6 Legal Factors
3.3 Industry Trend Analysis
3.4 Industry Trends Under COVID-19
3.4.1 Risk Assessment on COVID-19
3.4.2 Assessment of the Overall Impact of COVID-19 on the Industry
3.4.3 Pre COVID-19 and Post COVID-19 Market Scenario
3.5 Industry Risk Assessment

4 Cloud IT Service Management (ITSM) Market - By Geography
4.1 Global Cloud IT Service Management (ITSM) Market Value and Market Share by Regions
4.1.1 Global Cloud IT Service Management (ITSM) Value ($) by Region (2015-2020)
4.1.2 Global Cloud IT Service Management (ITSM) Value Market Share by Regions (2015-2020)
4.2 Global Cloud IT Service Management (ITSM) Market Production and Market Share by Major Countries
4.2.1 Global Cloud IT Service Management (ITSM) Production by Major Countries (2015-2020)
4.2.2 Global Cloud IT Service Management (ITSM) Production Market Share by Major Countries (2015-2020)
4.3 Global Cloud IT Service Management (ITSM) Market Consumption and Market Share by Regions
4.3.1 Global Cloud IT Service Management (ITSM) Consumption by Regions (2015-2020)
4.3.2 Global Cloud IT Service Management (ITSM) Consumption Market Share by Regions (2015-2020)

5 Cloud IT Service Management (ITSM) Market - By Trade Statistics
5.1 Global Cloud IT Service Management (ITSM) Export and Import
5.2 United States Cloud IT Service Management (ITSM) Export and Import (2015-2020)
5.3 Europe Cloud IT Service Management (ITSM) Export and Import (2015-2020)
5.4 China Cloud IT Service Management (ITSM) Export and Import (2015-2020)
5.5 Japan Cloud IT Service Management (ITSM) Export and Import (2015-2020)
5.6 India Cloud IT Service Management (ITSM) Export and Import (2015-2020)
5.7 ...

6 Cloud IT Service Management (ITSM) Market - By Type
6.1 Global Cloud IT Service Management (ITSM) Production and Market Share by Types (2015-2020)
6.1.1 Global Cloud IT Service Management (ITSM) Production by Types (2015-2020)
6.1.2 Global Cloud IT Service Management (ITSM) Production Market Share by Types (2015-2020)
6.2 Global Cloud IT Service Management (ITSM) Value and Market Share by Types (2015-2020)
6.2.1 Global Cloud IT Service Management (ITSM) Value by Types (2015-2020)
6.2.2 Global Cloud IT Service Management (ITSM) Value Market Share by Types (2015-2020)
6.3 Global Cloud IT Service Management (ITSM) Production, Price and Growth Rate of Solutions (2015-2020)
6.4 Global Cloud IT Service Management (ITSM) Production, Price and Growth Rate of Services (2015-2020)

7 Cloud IT Service Management (ITSM) Market - By Application
7.1 Global Cloud IT Service Management (ITSM) Consumption and Market Share by Applications (2015-2020)
7.1.1 Global Cloud IT Service Management (ITSM) Consumption by Applications (2015-2020)
7.1.2 Global Cloud IT Service Management (ITSM) Consumption Market Share by Applications (2015-2020)
7.2 Global Cloud IT Service Management (ITSM) Consumption and Growth Rate of IT & telecommunication (2015-2020)
7.3 Global Cloud IT Service Management (ITSM) Consumption and Growth Rate of Healthcare & life sciences (2015-2020)
7.4 Global Cloud IT Service Management (ITSM) Consumption and Growth Rate of Retail & consumer goods (2015-2020)
7.5 Global Cloud IT Service Management (ITSM) Consumption and Growth Rate of Manufacturing (2015-2020)
7.6 Global Cloud IT Service Management (ITSM) Consumption and Growth Rate of BFSI (2015-2020)
7.7 Global Cloud IT Service Management (ITSM) Consumption and Growth Rate of Media & entertainment (2015-2020)
7.8 Global Cloud IT Service Management (ITSM) Consumption and Growth Rate of Government & public (2015-2020)
7.9 Global Cloud IT Service Management (ITSM) Consumption and Growth Rate of Travel & hospitality (2015-2020)
7.10 Global Cloud IT Service Management (ITSM) Consumption and Growth Rate of Others [education, and energy & utilities] (2015-2020)

8 North America Cloud IT Service Management (ITSM) Market
8.1 North America Cloud IT Service Management (ITSM) Market Size
8.2 United States Cloud IT Service Management (ITSM) Market Size
8.3 Canada Cloud IT Service Management (ITSM) Market Size
8.4 Mexico Cloud IT Service Management (ITSM) Market Size
8.5 The Influence of COVID-19 on North America Market

9 Europe Cloud IT Service Management (ITSM) Market Analysis
9.1 Europe Cloud IT Service Management (ITSM) Market Size
9.2 Germany Cloud IT Service Management (ITSM) Market Size
9.3 United Kingdom Cloud IT Service Management (ITSM) Market Size
9.4 France Cloud IT Service Management (ITSM) Market Size
9.5 Italy Cloud IT Service Management (ITSM) Market Size
9.6 Spain Cloud IT Service Management (ITSM) Market Size
9.7 The Influence of COVID-19 on Europe Market

10 Asia-Pacific Cloud IT Service Management (ITSM) Market Analysis
10.1 Asia-Pacific Cloud IT Service Management (ITSM) Market Size
10.2 China Cloud IT Service Management (ITSM) Market Size
10.3 Japan Cloud IT Service Management (ITSM) Market Size
10.4 South Korea Cloud IT Service Management (ITSM) Market Size
10.5 Southeast Asia Cloud IT Service Management (ITSM) Market Size
10.6 India Cloud IT Service Management (ITSM) Market Size
10.7 The Influence of COVID-19 on Asia Pacific Market

11 Middle East and Africa Cloud IT Service Management (ITSM) Market Analysis
11.1 Middle East and Africa Cloud IT Service Management (ITSM) Market Size
11.2 Saudi Arabia Cloud IT Service Management (ITSM) Market Size
11.3 UAE Cloud IT Service Management (ITSM) Market Size
11.4 South Africa Cloud IT Service Management (ITSM) Market Size
11.5 The Influence of COVID-19 on Middle East and Africa Market

12 South America Cloud IT Service Management (ITSM) Market Analysis
12.1 South America Cloud IT Service Management (ITSM) Market Size
12.2 Brazil Cloud IT Service Management (ITSM) Market Size
12.3 The Influence of COVID-19 on South America Market

13 Company Profiles
13.1 CA Technologies (US)
13.1.1 CA Technologies (US) Basic Information
13.1.2 CA Technologies (US) Product Profiles, Application and Specification
13.1.3 CA Technologies (US) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.2 Atlassian (Australia)
13.2.1 Atlassian (Australia) Basic Information
13.2.2 Atlassian (Australia) Product Profiles, Application and Specification
13.2.3 Atlassian (Australia) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.3 Ivanti (US)
13.3.1 Ivanti (US) Basic Information
13.3.2 Ivanti (US) Product Profiles, Application and Specification
13.3.3 Ivanti (US) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.4 Freshworks (US)
13.4.1 Freshworks (US) Basic Information
13.4.2 Freshworks (US) Product Profiles, Application and Specification
13.4.3 Freshworks (US) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.5 Efecte (Finland)
13.5.1 Efecte (Finland) Basic Information
13.5.2 Efecte (Finland) Product Profiles, Application and Specification
13.5.3 Efecte (Finland) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.6 EasyVista (US)
13.6.1 EasyVista (US) Basic Information
13.6.2 EasyVista (US) Product Profiles, Application and Specification
13.6.3 EasyVista (US) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.7 ServiceNow (US)
13.7.1 ServiceNow (US) Basic Information
13.7.2 ServiceNow (US) Product Profiles, Application and Specification
13.7.3 ServiceNow (US) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.8 Micro Focus (UK)
13.8.1 Micro Focus (UK) Basic Information
13.8.2 Micro Focus (UK) Product Profiles, Application and Specification
13.8.3 Micro Focus (UK) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.9 Axios Systems (US)
13.9.1 Axios Systems (US) Basic Information
13.9.2 Axios Systems (US) Product Profiles, Application and Specification
13.9.3 Axios Systems (US) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.10 BMC Software (US)
13.10.1 BMC Software (US) Basic Information
13.10.2 BMC Software (US) Product Profiles, Application and Specification
13.10.3 BMC Software (US) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.11 Hornbill (UK)
13.11.1 Hornbill (UK) Basic Information
13.11.2 Hornbill (UK) Product Profiles, Application and Specification
13.11.3 Hornbill (UK) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.12 Citrix Systems (US)
13.12.1 Citrix Systems (US) Basic Information
13.12.2 Citrix Systems (US) Product Profiles, Application and Specification
13.12.3 Citrix Systems (US) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.13 Microsoft (US)
13.13.1 Microsoft (US) Basic Information
13.13.2 Microsoft (US) Product Profiles, Application and Specification
13.13.3 Microsoft (US) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.14 Alemba (UK)
13.14.1 Alemba (UK) Basic Information
13.14.2 Alemba (UK) Product Profiles, Application and Specification
13.14.3 Alemba (UK) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.15 LogMein (US)
13.15.1 LogMein (US) Basic Information
13.15.2 LogMein (US) Product Profiles, Application and Specification
13.15.3 LogMein (US) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.16 Cherwell Software (US)
13.16.1 Cherwell Software (US) Basic Information
13.16.2 Cherwell Software (US) Product Profiles, Application and Specification
13.16.3 Cherwell Software (US) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.17 IBM (US)
13.17.1 IBM (US) Basic Information
13.17.2 IBM (US) Product Profiles, Application and Specification
13.17.3 IBM (US) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.18 ManageEngine (US)
13.18.1 ManageEngine (US) Basic Information
13.18.2 ManageEngine (US) Product Profiles, Application and Specification
13.18.3 ManageEngine (US) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.19 SysAid (Israel)
13.19.1 SysAid (Israel) Basic Information
13.19.2 SysAid (Israel) Product Profiles, Application and Specification
13.19.3 SysAid (Israel) Cloud IT Service Management (ITSM) Market Performance (2015-2020)
13.20 HPE (US)
13.20.1 HPE (US) Basic Information
13.20.2 HPE (US) Product Profiles, Application and Specification
13.20.3 HPE (US) Cloud IT Service Management (ITSM) Market Performance (2015-2020)

14 Market Forecast - By Regions
14.1 North America Cloud IT Service Management (ITSM) Market Forecast (2020-2025)
14.2 Europe Cloud IT Service Management (ITSM) Market Forecast (2020-2025)
14.3 Asia-Pacific Cloud IT Service Management (ITSM) Market Forecast (2020-2025)
14.4 Middle East and Africa Cloud IT Service Management (ITSM) Market Forecast (2020-2025)
14.5 South America Cloud IT Service Management (ITSM) Market Forecast (2020-2025)

15 Market Forecast - By Type and Applications
15.1 Global Cloud IT Service Management (ITSM) Market Forecast by Types (2020-2025)
15.1.1 Global Cloud IT Service Management (ITSM) Market Forecast Production and Market Share by Types (2020-2025)
15.1.2 Global Cloud IT Service Management (ITSM) Market Forecast Value and Market Share by Types (2020-2025)
15.2 Global Cloud IT Service Management (ITSM) Market Forecast by Applications (2020-2025)