1. Report Scope and Methodology
1.1 Scope of the Report
1.2 Research Methodology
1.3 Executive Summary
2. Strategic Recommendations
3. C-PaaS (Platform as a Service) Market: Product Overview
Table A: Platform-as-a-Service solutions from several angles
4. Global C-PaaS (Platform as a Service) Market: An Analysis
4.1 Market Size, By Value, Year 2016-2026
Table 1: Global C-PaaS (Platform as a Service) Market Size, By Value, 2016-2026 (USD Million)
4.2 Impact of COVID-19 on C-PaaS (Platform as a Service) Market
4.3 Global C-PaaS (Platform as a Service) Market: Growth & Forecast
Table 2: Importance of Confidentiality of data (protected from provider access)
Table 3: Number of smartphone users from 2016 to 2021(in millions)
Table 4: Growth in downloads of select video conferencing apps as of March 2020 vs. weekly average for Q4 2019, by country
Table 5: Use of computers and devices for accessing Internet and data, distribution of answers
Table 6: External investment in AI-focused companies by technology category, 2016 (in billions)
Table 7: Communications platform as a service (C-PaaS) market share by vendor worldwide (in 2021 Q1)
Table B: C-PaaS Providers Comparison
5. Global C-PaaS (Platform as a Service) Market Segmentation Analysis
5.1 Global C-PaaS (Platform as a Service) Market By End User
5.2 Competitive Scenario of Global C-PaaS (Platform as a Service) Market: By End User (2020 & 2026)
Table 8: Global C-PaaS (Platform as a Service) Market- By End User Market Share, 2020 & 2026
5.3 By IT and Telecom Market Size and Forecast (2016-2026)
Table 9: Global C-PaaS (Platform as a Service) Market- By IT and Telecom, By Value (USD Million), 2016-2026
5.4 By BFSI Market Size and Forecast (2016-2026)
Table 10: Global C-PaaS (Platform as a Service) Market- By BFSI, By Value (USD Million), 2016-2026
5.5 By Retail and Ecommerce Market Size and Forecast (2016-2026)
Table 11: Global C-PaaS (Platform as a Service) Market- By Retail and Ecommerce, By Value (USD Million), 2016-2026
5.6 By Healthcare Market Size and Forecast (2016-2026)
Table 12: Global C-PaaS (Platform as a Service) Market- By Healthcare, By Value (USD Million), 2016-2026
5.7 By Education Services Market Size and Forecast (2016-2026)
Table 13: Global C-PaaS (Platform as a Service) Market- By Education Services, By Value (USD Million), 2016-2026
5.8 By Others Market Size and Forecast (2016-2026)
Table 14: Global C-PaaS (Platform as a Service) Market- By others, By Value (USD Million), 2016-2026
6. Global C-PaaS (Platform as a Service) Market By Type
6.1 Competitive Scenario of Global C-PaaS (Platform as a Service) Market: By Type (2020 & 2026)
Table 15: Global C-PaaS (Platform as a Service) Market- By Type, Market Share, 2020 & 2026
6.2 By Video Market Size and Forecast (2016-2026)
Table 16: Global C-PaaS (Platform as a Service) Market- By Video, By Value (USD Million), 2016-2026
6.3 By Voice Market Size and Forecast (2016-2026)
Table 17: Global C-PaaS (Platform as a Service) Market- By Voice, By Value (USD Million), 2016-2026
6.4 By Data (messaging) Market Size and Forecast (2016-2026)
Table 18: Global C-PaaS (Platform as a Service) Market- By Data (messaging), By Value (USD Million), 2016-2026
7. Global C-PaaS (Platform as a Service) Market By Enterprise size
7.1 Competitive Scenario of Global C-PaaS (Platform as a Service) Market: By Enterprise size (2020 & 2026)
Table 19: Global C-PaaS (Platform as a Service) Market- By Enterprise size, Market Share, 2020 & 2026
7.2 By SME Market Size and Forecast (2016-2026)
Table 20: Global C-PaaS (Platform as a Service) Market- By SME, By Value (USD Million), 2016-2026
7.3 By Large Market Size and Forecast (2016-2026)
Table 21: Global C-PaaS (Platform as a Service) Market- By Large, By Value (USD Million), 2016-2026
8. Global C-PaaS (Platform as a Service) Market: Regional Analysis
8.1 Competitive Scenario of Global C-PaaS (Platform as a Service) Market: By Region (2020 & 2026)
Table 22: Global C-PaaS (Platform as a Service) Market- By Region Market Share, 2020 & 2026
9. North America C-PaaS (Platform as a Service) Market: An Analysis (2016-2026)
9.1 North America C-PaaS (Platform as a Service) Market by value: Size and Forecast (2016-2026)
Table 23: North Americas C-PaaS (Platform as a Service) Market Size, By Value, 2016-2026 (USD Million)
Table 24: Share of responders on E-learning and digital education
Table 25: NA & SA with at least one data center
Table 26: Global Smartphone Penetration
Table 27: IT spending growth rates (%) in 2019
9.2 North America C-PaaS (Platform as a Service) Market: Prominent Companies
9.3 Market Segmentation By End User (IT and Telecom, BFSI, Retail and Ecommerce, Healthcare, Education Services, Others)
Table 28: North Americas C-PaaS (Platform as a Service) Market- By End User, By Value (USD Million), 2016-2026
9.4 Market Segmentation By Type (Video, Voice, Data (messaging))
Table 29: North Americas C-PaaS (Platform as a Service) Market- By Type, By Value (USD Million), 2016-2026
9.5 Market Segmentation By Enterprise Size (SME, Large)
Table 30: North Americas C-PaaS (Platform as a Service) Market- By Enterprise size, By Value (USD Million), 2016-2026
Table 31: Migration From Private to Public Cloud
9.6 North America C-PaaS (Platform as a Service) Market: Country Analysis
9.7 Market Opportunity Chart of North America C-PaaS (Platform as a Service) Market - By Country, By Value (Year-2026)
Table 32: Market Opportunity Chart of North Americas C-PaaS (Platform as a Service) Market- By Country, By Value (Year-2026)
9.8 Competitive Scenario of North America C-PaaS (Platform as a Service) Market By Country (2020 & 2026)
Table 33: North America C-PaaS (Platform as a Service) Market- By Country Market Share, 2020 & 2026
9.9 United States C-PaaS (Platform as a Service) Market: Size and Forecast (2016-2026)
Table 34: United States C-PaaS (Platform as a Service) Market Size, By Value, 2016-2026 (USD Million)
Table 35: Share of U.S. based C-suite executives who stated that Cloud Computing was deployed in their healthcare organization in 2019, by market value
Table 36: Share of responders on E-learning and digital education (in 2016)
Table 37: Public cloud services are growing 4x the rate of the total IT market
9.10 United States C-PaaS (Platform as a Service) Market Segmentation By End User (2016-2026)
Table 38: United States C-PaaS (Platform as a Service) Market- By End User, By Value (USD Million), 2016-2026
9.11 United States C-PaaS (Platform as a Service) Market Segmentation By Type (2016-2026)
Table 39: United States C-PaaS (Platform as a Service) Market- By Type, By Value (USD Million), 2016-2026
9.12 United States C-PaaS (Platform as a Service) Market Segmentation By Enterprise Size (2016-2026)
Table 40: United States C-PaaS (Platform as a Service) Market- By Enterprise size, By Value (USD Million), 2016-2026
Table 41: Pace of Public Cloud Adoption in 2020
9.13 Canada C-PaaS (Platform as a Service) Market: Size and Forecast (2016-2026)
Table 42: Canada C-PaaS (Platform as a Service) Market Size, By Value, 2016-2026 (USD Million)
Table 43: Data on cloud service usage
Table 44: Jobs generated by cloud computing in Canada from 2015 to 2020 (in thousands)
Table 45: Broadband deployment in rural and remote communities
9.14 Canada C-PaaS (Platform as a Service) Market Segmentation By End User (2016-2026)
Table 46: Canada C-PaaS (Platform as a Service) Market- By End User, By Value (USD Million), 2016-2026
9.15 Canada C-PaaS (Platform as a Service) Market Segmentation By Type (2016-2026)
Table 47: Canada C-PaaS (Platform as a Service) Market- By Type, By Value (USD Million), 2016-2026
9.16 Canada C-PaaS (Platform as a Service) Market Segmentation By Enterprise Size (2016-2026)
Table 48: Canada C-PaaS (Platform as a Service) Market- By Enterprise size, By Value (USD Million), 2016-2026
Table C: Some Cloud Statistics about Canada
10. Europe C-PaaS (Platform as a Service) Market: An Analysis (2016-2026)
10.1 Europe C-PaaS (Platform as a Service) Market by value: Size and Forecast (2016-2026)
Table 49: Europe C-PaaS (Platform as a Service) Market Size, By Value, 2016-2026 (USD Million)
Table 50: Positively responders to real-time online study
Table 51: Real time Video Adoption by Country
Table 52: Students who are able to take real time classes (in %)
10.2 Europe C-PaaS (Platform as a Service) Market: Prominent Companies
10.3 Market Segmentation By End User (IT and Telecom, BFSI, Retail and Ecommerce, Healthcare, Education Services, Others)
Table 53: Europe C-PaaS (Platform as a Service) Market- By End User, By Value (USD Million), 2016-2026
10.4 Market Segmentation By Type (Video, Voice, Data (messaging))
Table 54: Europe C-PaaS (Platform as a Service) Market- By Type, By Value (USD Million), 2016-2026
10.5 Market Segmentation By Enterprise Size (SME, Large)
Table 55: Europe C-PaaS (Platform as a Service) Market- By Enterprise size, By Value (USD Million), 2016-2026
Table 56: Europe with data centers
10.6 Europe C-PaaS (Platform as a Service) Market: Country Analysis
10.7 Market Opportunity Chart of Europe C-PaaS (Platform as a Service) Market - By Country, By Value (Year-2026)
Table 57: Market Opportunity Chart of Europe C-PaaS (Platform as a Service) Market- By Country, By Value (Year-2026)
10.8 Competitive Scenario of Europe C-PaaS (Platform as a Service) Market By Country (2020 & 2026)
Table 58: Europe C-PaaS (Platform as a Service) Market- By Country Market Share, 2020 & 2026
10.9 United Kingdom C-PaaS (Platform as a Service) Market: Size and Forecast (2016-2026)
Table 59: United Kingdom C-PaaS (Platform as a Service) Market Size, By Value, 2016-2026 (USD Million)
Table 60: Response of consumers to C-PaaS services
Table 61: % of satisfies virtual healthcare users
Table 62: Healthcare leaders responses
10.10 United Kingdom C-PaaS (Platform as a Service) Market Segmentation By End User (2016-2026)
Table 63: United Kingdom C-PaaS (Platform as a Service) Market- By End User, By Value (USD Million), 2016-2026
10.11 United Kingdom C-PaaS (Platform as a Service) Market Segmentation By Type (2016-2026)
Table 64: United Kingdom C-PaaS (Platform as a Service) Market- By Type, By Value (USD Million), 2016-2026
10.12 United Kingdom C-PaaS (Platform as a Service) Market Segmentation By Enterprise Size (2016-2026)
Table 65: United Kingdom C-PaaS (Platform as a Service) Market- By Enterprise size, By Value (USD Million), 2016-2026
Table 66: Statistics about United Kingdom companies in general scenario
10.13 Germany C-PaaS (Platform as a Service) Market: Size and Forecast (2016-2026)
Table 67: Germany C-PaaS (Platform as a Service) Market Size, By Value, 2016-2026 (USD Million)
Table 68: The SME sample by origin and size
Table 69: Proportion of total costs relating to Information Technology (IT)
10.14 Germany C-PaaS (Platform as a Service) Market Segmentation By End User (2016-2026)
Table 70: Germany C-PaaS (Platform as a Service) Market- By End User, By Value (USD Million), 2016-2026
10.15 Germany C-PaaS (Platform as a Service) Market Segmentation By Type (2016-2026)
Table 71: Germany C-PaaS (Platform as a Service) Market- By Type, By Value (USD Million), 2016-2026
10.16 Germany C-PaaS (Platform as a Service) Market Segmentation By Enterprise Size (2016-2026)
Table 72: Germany C-PaaS (Platform as a Service) Market- By Enterprise size, By Value (USD Million), 2016-2026
Table 73: Company-run data centre usage
11. Asia Pacific C-PaaS (Platform as a Service) Market: An Analysis (2016-2026)
11.1 Asia Pacific C-PaaS (Platform as a Service) Market by value: Size and Forecast (2016-2026)
Table 74: Asia Pacific C-PaaS (Platform as a Service) Market Size, By Value, 2016-2026 (USD Million)
Table 75: Adoption of C-PaaS in Asia Pacific is poised to grow
Table 76: Preferred C-PaaS Partners
11.2 Asia Pacific C-PaaS (Platform as a Service) Market: Prominent Companies
11.3 Market Segmentation By End User (IT and Telecom, BFSI, Retail and Ecommerce, Healthcare, Educational Services, Others)
Table 77: Asia Pacific C-PaaS (Platform as a Service) Market- By End User, By Value (USD Million), 2016-2026
11.4 Market Segmentation By Type (Video, Voice, Data (messaging))
Table 78: Asia Pacific C-PaaS (Platform as a Service) Market- By Type, By Value (USD Million), 2016-2026
11.5 Market Segmentation By Enterprise Size (SME, Large)
Table 79: Asia Pacific C-PaaS (Platform as a Service) Market- By Enterprise size, By Value (USD Million), 2016-2026
Table 80: Change from planned cloud usage due to the COVID-19 pandemic
11.6 Asia Pacific C-PaaS (Platform as a Service) Market: Country Analysis
11.7 Market Opportunity Chart of Asia Pacific C-PaaS (Platform as a Service) Market - By Country, By Value (Year-2026)
Table 81: Market Opportunity Chart of Asia Pacific C-PaaS (Platform as a Service) Market- By Country, By Value (Year-2026)
11.8 Competitive Scenario of Asia Pacific C-PaaS (Platform as a Service) Market By Country (2020 & 2026)
Table 82: Asia Pacific C-PaaS (Platform as a Service) Market- By Country Market Share, 2020 & 2026
11.9 China C-PaaS (Platform as a Service) Market: Size and Forecast (2016-2026)
Table 83: China C-PaaS (Platform as a Service) Market Size, By Value, 2016-2026 (USD Million)
Table 84: Neighborhood management by primary health-care providers
Table 85: Chinese respondents shopping frequency using online mode
Table 86: Performance of Ecommerce sector valued as a customer experience
11.10 China C-PaaS (Platform as a Service) Market Segmentation By End User (2016-2026)
Table 87: China C-PaaS (Platform as a Service) Market- By End User, By Value (USD Million), 2016-2026
11.11 China C-PaaS (Platform as a Service) Market Segmentation By Type (2016-2026)
Table 88: China C-PaaS (Platform as a Service) Market- By Type, By Value (USD Million), 2016-2026
11.12 China C-PaaS (Platform as a Service) Market Segmentation By Enterprise Size (2016-2026)
Table 89: China C-PaaS (Platform as a Service) Market- By Enterprise size, By Value (USD Million), 2016-2026
Table 90: % of Chinese consumers who rate real-time personalized offers with their experience
11.13 India C-PaaS (Platform as a Service) Market: Size and Forecast (2016-2026)
Table 91: India C-PaaS (Platform as a Service) Market Size, By Value, 2016-2026 (USD Million)
Table 92: How likely will your organization expand its digital communication channels as the world reopens?
Table 93: Covid-19 has accelerated investments in digital communication
Table 94: Projected number of connected enterprise and public sector devices (in millions)
11.14 India C-PaaS (Platform as a Service) Market Segmentation By End User (2016-2026)
Table 95: India C-PaaS (Platform as a Service) Market- By End User, By Value (USD Million), 2016-2026
11.15 India C-PaaS (Platform as a Service) Market Segmentation By Type (2016-2026)
Table 96: India C-PaaS (Platform as a Service) Market- By Type, By Value (USD Million), 2016-2026
11.16 India C-PaaS (Platform as a Service) Market Segmentation By Enterprise Size (2016-2026)
Table 97: India C-PaaS (Platform as a Service) Market- By Enterprise size, By Value (USD Million), 2016-2026
Table 98: C-PaaS service offering in SMEs and marketing campaigns
12. Global C-PaaS (Platform as a Service) Market Dynamics
12.1 Global C-PaaS (Platform as a Service) Market Drivers
12.2 Global C-PaaS (Platform as a Service) Market Restraints
12.3 Global C-PaaS (Platform as a Service) Market Trends
13. Market Attractiveness
13.1 Market Attractiveness Chart of Global C-PaaS (Platform as a Service) Market - By End User (Year 2026)
Table 99: Market Attractiveness Chart of Global C-PaaS (Platform as a Service) Market- By End User (Year-2026)
13.2 Market Attractiveness Chart of Global C-PaaS (Platform as a Service) Market - By Type (Year 2026)
Table 100: Market Attractiveness Chart of Global C-PaaS (Platform as a Service) Market- By Type (Year-2026)
13.3 Market Attractiveness Chart of Global C-PaaS (Platform as a Service) Market - By Enterprise Size (Year 2026)
Table 101: Market Attractiveness Chart of Global C-PaaS (Platform as a Service) Market- By Enterprise size (Year-2026)
13.4 Market Attractiveness Chart of Global C-PaaS (Platform as a Service)Market By Region (Year 2026)
Table 102: Market Attractiveness Chart of Global C-PaaS (Platform as a Service) Market- By Region (Year-2026)
14. Competitive Landscape
14.1 Market Share of global leading companies
Table 103: Global C-PaaS (Platform as a Service) company market share (%), 2020
14.2 SWOT Analysis Global C-PaaS (Platform as a Service) Market
14.3 Porter Five Force Analysis Global C-PaaS (Platform as a Service) Market
15. Global C-PaaS (Platform as a Service) Market: Merger & Acquisitions
16. Company Profiles (Business Description, Financial Analysis, Business Strategy)
16.1 Sinch
Table 104: Sinch Annual Sales Revenue, 2016-2020 (USD Million)
Table 105: Sinch Net Income, 2016-2020 (USD Million)
Table 106: Sinch Sales Revenue, By Business Segment (%), FY2020
Table 107: Sinch Sales Revenue, By Geographical Segment (%), FY2020
16.2 8x8, Inc.
Table 108: 8x8, Inc. Annual Sales Revenue, 2016-2020 (USD Million)
Table 109: 8x8, Inc. Net Income (loss), 2016-2020 (USD Million)
Table 110: 8x8, Inc. Sales Revenue, By Business Segment (%), FY2020
Table 111: 8x8, Inc. Sales Revenue, By Geographical Segment (%), FY2020
16.3 Slack Technologies Inc.
Table 112: Slack Technologies, Inc. Annual Sales Revenue, 2017-2020 (USD Million)
Table 113: Slack Technologies, Inc. Net Income, 2017-2020 (USD Million)
Table 114: Slack Technologies, Inc. Sales Revenue, By geographical Segment (%), FY2019
Table 115: Slack Technologies, Inc. Sales Revenue, By Geographical Segment (%), FY2020
16.4 AGORA, INC.
Table 116: Agora, Inc. Annual Sales Revenue, 2018-2020 (USD Million)
Table 117: Agora, Inc. Gross Profit, 2018-2020 (USD Million)
Table 118: Agora, Inc. Sales Revenue, By Business Segment (%), FY2020
Table 119: Agora, Inc. Sales Revenue, By Geographical Segment (%), FY2020
16.5 RingCentral, Inc.
Table 120: RingCentral, Inc. Annual Sales Revenue, 2016-2020 (USD Million)
Table 121: RingCentral, Inc. Gross Profit, 2016-2020 (USD Million)
Table 122: RingCentral, Inc. Sales Revenue, By Business Segment (%), FY2020
Table 123: RingCentral, Inc. Sales Revenue, By Geographical Segment (%), FY2020
16.6 Twilio
Table 124: Twilio Annual Sales Revenue, 2016-2020 (USD Million)
Table 125: Twilio Gross Profit, 2016-2020 (USD Million)
Table 126: Twilio Sales Revenue, By Business Segment (%), FY2020
Table 127: Twilio Sales Revenue, By Geographical Segment (%), FY2020
16.7 Vonage Holdings Corp.
Table 128: Vonage Holdings Corp. Annual Sales Revenue, 2016-2020 (USD Million)
Table 129: Vonage Holdings Corp. Net (loss) Income, 2016-2020 (USD Million)
Table 130: Vonage Holdings Corp. Sales Revenue, By Business Segment (%), FY2020
Table 131: Vonage Holdings Corp. Sales Revenue, By Geographical Segment (%), FY2020
16.8 Bandwidth Inc.
Table 132: Bandwidth Inc. Annual Sales Revenue, 2016-2020 (USD Million)
Table 133: Bandwidth Inc. Net (loss) Income, 2016-2020 (USD Million)
Table 134: Bandwidth Inc. Sales Revenue, By Business Segment (%), FY2020
Table 135: Bandwidth Inc. Sales Revenue, By Geographical Segment (%), FY2020
16.9 Zoom Video Communications, Inc.
Table 136: Zoom Video Communications, Inc. Annual Sales Revenue, 2017-2020 (USD Million)
Table 137: Zoom Video Communications, Inc. Net (loss) Income, 2017-2020 (USD Million)
Table 138: Zoom Video Communications, Inc. Sales Revenue, By Geographical Segment (%), FY2020
Table 139: Zoom Video Communications, Inc. Sales Revenue, By Geographical Segment (%), FY2019
16.10 Soprano Design
16.11 MessageBird