1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Online Help Desk Market Size Growth Rate by Type: 2016 VS 2021 VS 2027
1.2.2 On-premises
1.2.3 Cloud-based
1.3 Market by Application
1.3.1 Global Online Help Desk Market Share by Application: 2016 VS 2021 VS 2027
1.3.2 E-commerce
1.3.3 Banks
1.3.4 Others
1.4 Study Objectives
1.5 Years Considered

2 Global Growth Trends
2.1 Global Online Help Desk Market Perspective (2016-2027)
2.2 Online Help Desk Growth Trends by Regions
2.2.1 Online Help Desk Market Size by Regions: 2016 VS 2021 VS 2027
2.2.2 Online Help Desk Historic Market Share by Regions (2016-2021)
2.2.3 Online Help Desk Forecasted Market Size by Regions (2022-2027)
2.3 Online Help Desk Industry Dynamic
2.3.1 Online Help Desk Market Trends
2.3.2 Online Help Desk Market Drivers
2.3.3 Online Help Desk Market Challenges
2.3.4 Online Help Desk Market Restraints

3 Competition Landscape by Key Players
3.1 Global Top Online Help Desk Players by Revenue
3.1.1 Global Top Online Help Desk Players by Revenue (2016-2021)
3.1.2 Global Online Help Desk Revenue Market Share by Players (2016-2021)
3.2 Global Online Help Desk Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.3 Players Covered: Ranking by Online Help Desk Revenue
3.4 Global Online Help Desk Market Concentration Ratio
3.4.1 Global Online Help Desk Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Online Help Desk Revenue in 2020
3.5 Online Help Desk Key Players Head office and Area Served
3.6 Key Players Online Help Desk Product Solution and Service
3.7 Date of Enter into Online Help Desk Market
3.8 Mergers & Acquisitions, Expansion Plans

4 Online Help Desk Breakdown Data by Type
4.1 Global Online Help Desk Historic Market Size by Type (2016-2021)
4.2 Global Online Help Desk Forecasted Market Size by Type (2022-2027)

5 Online Help Desk Breakdown Data by Application
5.1 Global Online Help Desk Historic Market Size by Application (2016-2021)
5.2 Global Online Help Desk Forecasted Market Size by Application (2022-2027)

6 North America
6.1 North America Online Help Desk Market Size (2016-2027)
6.2 North America Online Help Desk Market Size by Type
6.2.1 North America Online Help Desk Market Size by Type (2016-2021)
6.2.2 North America Online Help Desk Market Size by Type (2022-2027)
6.2.3 North America Online Help Desk Market Size by Type (2016-2027)
6.3 North America Online Help Desk Market Size by Application
6.3.1 North America Online Help Desk Market Size by Application (2016-2021)
6.3.2 North America Online Help Desk Market Size by Application (2022-2027)
6.3.3 North America Online Help Desk Market Size by Application (2016-2027)
6.4 North America Online Help Desk Market Size by Country
6.4.1 North America Online Help Desk Market Size by Country (2016-2021)
6.4.2 North America Online Help Desk Market Size by Country (2022-2027)
6.4.3 United States
6.4.3 Canada

7 Europe
7.1 Europe Online Help Desk Market Size (2016-2027)
7.2 Europe Online Help Desk Market Size by Type
7.2.1 Europe Online Help Desk Market Size by Type (2016-2021)
7.2.2 Europe Online Help Desk Market Size by Type (2022-2027)
7.2.3 Europe Online Help Desk Market Size by Type (2016-2027)
7.3 Europe Online Help Desk Market Size by Application
7.3.1 Europe Online Help Desk Market Size by Application (2016-2021)
7.3.2 Europe Online Help Desk Market Size by Application (2022-2027)
7.3.3 Europe Online Help Desk Market Size by Application (2016-2027)
7.4 Europe Online Help Desk Market Size by Country
7.4.1 Europe Online Help Desk Market Size by Country (2016-2021)
7.4.2 Europe Online Help Desk Market Size by Country (2022-2027)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic

8 Asia-Pacific
8.1 Asia-Pacific Online Help Desk Market Size (2016-2027)
8.2 Asia-Pacific Online Help Desk Market Size by Type
8.2.1 Asia-Pacific Online Help Desk Market Size by Type (2016-2021)
8.2.2 Asia-Pacific Online Help Desk Market Size by Type (2022-2027)
8.2.3 Asia-Pacific Online Help Desk Market Size by Type (2016-2027)
8.3 Asia-Pacific Online Help Desk Market Size by Application
8.3.1 Asia-Pacific Online Help Desk Market Size by Application (2016-2021)
8.3.2 Asia-Pacific Online Help Desk Market Size by Application (2022-2027)
8.3.3 Asia-Pacific Online Help Desk Market Size by Application (2016-2027)
8.4 Asia-Pacific Online Help Desk Market Size by Region
8.4.1 Asia-Pacific Online Help Desk Market Size by Region (2016-2021)
8.4.2 Asia-Pacific Online Help Desk Market Size by Region (2022-2027)
8.4.3 China
8.4.4 Japan
8.4.5 South Korea
8.4.6 Southeast Asia
8.4.7 India
8.4.8 Australia

9 Latin America
9.1 Latin America Online Help Desk Market Size (2016-2027)
9.2 Latin America Online Help Desk Market Size by Type
9.2.1 Latin America Online Help Desk Market Size by Type (2016-2021)
9.2.2 Latin America Online Help Desk Market Size by Type (2022-2027)
9.2.3 Latin America Online Help Desk Market Size by Type (2016-2027)
9.3 Latin America Online Help Desk Market Size by Application
9.3.1 Latin America Online Help Desk Market Size by Application (2016-2021)
9.3.2 Latin America Online Help Desk Market Size by Application (2022-2027)
9.3.3 Latin America Online Help Desk Market Size by Application (2016-2027)
9.4 Latin America Online Help Desk Market Size by Country
9.4.1 Latin America Online Help Desk Market Size by Country (2016-2021)
9.4.2 Latin America Online Help Desk Market Size by Country (2022-2027)
9.4.3 Mexico
9.4.4 Brazil

10 Middle East & Africa
10.1 Middle East & Africa Online Help Desk Market Size (2016-2027)
10.2 Middle East & Africa Online Help Desk Market Size by Type
10.2.1 Middle East & Africa Online Help Desk Market Size by Type (2016-2021)
10.2.2 Middle East & Africa Online Help Desk Market Size by Type (2022-2027)
10.2.3 Middle East & Africa Online Help Desk Market Size by Type (2016-2027)
10.3 Middle East & Africa Online Help Desk Market Size by Application
10.3.1 Middle East & Africa Online Help Desk Market Size by Application (2016-2021)
10.3.2 Middle East & Africa Online Help Desk Market Size by Application (2022-2027)
10.3.3 Middle East & Africa Online Help Desk Market Size by Application (2016-2027)
10.4 Middle East & Africa Online Help Desk Market Size by Country
10.4.1 Middle East & Africa Online Help Desk Market Size by Country (2016-2021)
10.4.2 Middle East & Africa Online Help Desk Market Size by Country (2022-2027)
10.4.3 Turkey
10.4.4 Saudi Arabia
10.4.5 UAE

11 Key Players Profiles
11.1 Zendesk
11.1.1 Zendesk Company Details
11.1.2 Zendesk Business Overview
11.1.3 Zendesk Online Help Desk Introduction
11.1.4 Zendesk Revenue in Online Help Desk Business (2016-2021)
11.1.5 Zendesk Recent Development
11.2 Groove
11.2.1 Groove Company Details
11.2.2 Groove Business Overview
11.2.3 Groove Online Help Desk Introduction
11.2.4 Groove Revenue in Online Help Desk Business (2016-2021)
11.2.5 Groove Recent Development
11.3 HappyFox
11.3.1 HappyFox Company Details
11.3.2 HappyFox Business Overview
11.3.3 HappyFox Online Help Desk Introduction
11.3.4 HappyFox Revenue in Online Help Desk Business (2016-2021)
11.3.5 HappyFox Recent Development
11.4 Freshdesk
11.4.1 Freshdesk Company Details
11.4.2 Freshdesk Business Overview
11.4.3 Freshdesk Online Help Desk Introduction
11.4.4 Freshdesk Revenue in Online Help Desk Business (2016-2021)
11.4.5 Freshdesk Recent Development
11.5 Atlassian
11.5.1 Atlassian Company Details
11.5.2 Atlassian Business Overview
11.5.3 Atlassian Online Help Desk Introduction
11.5.4 Atlassian Revenue in Online Help Desk Business (2016-2021)
11.5.5 Atlassian Recent Development
11.6 Zoho
11.6.1 Zoho Company Details
11.6.2 Zoho Business Overview
11.6.3 Zoho Online Help Desk Introduction
11.6.4 Zoho Revenue in Online Help Desk Business (2016-2021)
11.6.5 Zoho Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details