1 Report Overview

1.1 Study Scope and Definition

1.2 Research Methodology

1.2.1 Methodology/Research Approach

1.2.2 Data Source

1.3 Key Market Segments

1.4 Players Covered: Ranking by Customer Relationship Management (CRM) Outsourcing Revenue

1.5 Market Analysis by Type

1.5.1 Global Customer Relationship Management (CRM) Outsourcing Market Size Growth Rate by Type: 2021 VS 2027

1.5.2 Communications Management

1.5.3 Multi-Channel Customer Engagement

1.5.4 Analytic Solutions

1.5.5 Others

1.6 Market by Application

1.6.1 Global Customer Relationship Management (CRM) Outsourcing Market Share by Application: 2022-2027

1.6.2 Retail

1.6.3 BFSI

1.6.4 Telecom & IT

1.6.5 Healthcare

1.6.6 Others

1.7 Coronavirus Disease 2019 (Covid-19) Impact Will Have a Severe Impact on Global Growth

1.7.1 Covid-19 Impact: Global GDP Growth, 2019, 2021 and 2022 Projections

1.7.2 Covid-19 Impact: Commodity Prices Indices

1.7.3 Covid-19 Impact: Global Major Government Policy

1.8 Study Objectives

1.9 Years Considered

2 Global Customer Relationship Management (CRM) Outsourcing Market Trends and Growth Strategy

2.1 Market Top Trends

2.2 Market Drivers

2.3 Market Challenges

2.4 Porters Five Forces Analysis

2.5 Market Growth Strategy

2.6 SWOT Analysis

3 Global Customer Relationship Management (CRM) Outsourcing Market Players Profiles

3.1 IBM

3.1.1 IBM Company Profile

3.1.2 IBM Customer Relationship Management (CRM) Outsourcing Product Specification

3.1.3 IBM Customer Relationship Management (CRM) Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.2 Accenture

3.2.1 Accenture Company Profile

3.2.2 Accenture Customer Relationship Management (CRM) Outsourcing Product Specification

3.2.3 Accenture Customer Relationship Management (CRM) Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.3 Cognizant

3.3.1 Cognizant Company Profile

3.3.2 Cognizant Customer Relationship Management (CRM) Outsourcing Product Specification

3.3.3 Cognizant Customer Relationship Management (CRM) Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.4 Infosys

3.4.1 Infosys Company Profile

3.4.2 Infosys Customer Relationship Management (CRM) Outsourcing Product Specification

3.4.3 Infosys Customer Relationship Management (CRM) Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

3.5 HCL Technologies

3.5.1 HCL Technologies Company Profile

3.5.2 HCL Technologies Customer Relationship Management (CRM) Outsourcing Product Specification

3.5.3 HCL Technologies Customer Relationship Management (CRM) Outsourcing Production Capacity, Revenue, Price and Gross Margin (2016-2021)

4 Global Customer Relationship Management (CRM) Outsourcing Market Competition by Market Players

4.1 Global Customer Relationship Management (CRM) Outsourcing Production Capacity Market Share by Market Players (2016-2021)

4.2 Global Customer Relationship Management (CRM) Outsourcing Revenue Market Share by Market Players (2016-2021)

4.3 Global Customer Relationship Management (CRM) Outsourcing Average Price by Market Players (2016-2021)

5 Global Customer Relationship Management (CRM) Outsourcing Production by Regions (2016-2021)

5.1 North America

5.1.1 North America Customer Relationship Management (CRM) Outsourcing Market Size (2016-2021)

5.1.2 Customer Relationship Management (CRM) Outsourcing Key Players in North America (2016-2021)

5.1.3 North America Customer Relationship Management (CRM) Outsourcing Market Size by Type (2016-2021)

5.1.4 North America Customer Relationship Management (CRM) Outsourcing Market Size by Application (2016-2021)

5.2 East Asia

5.2.1 East Asia Customer Relationship Management (CRM) Outsourcing Market Size (2016-2021)

5.2.2 Customer Relationship Management (CRM) Outsourcing Key Players in East Asia (2016-2021)

5.2.3 East Asia Customer Relationship Management (CRM) Outsourcing Market Size by Type (2016-2021)

5.2.4 East Asia Customer Relationship Management (CRM) Outsourcing Market Size by Application (2016-2021)

5.3 Europe

5.3.1 Europe Customer Relationship Management (CRM) Outsourcing Market Size (2016-2021)

5.3.2 Customer Relationship Management (CRM) Outsourcing Key Players in Europe (2016-2021)

5.3.3 Europe Customer Relationship Management (CRM) Outsourcing Market Size by Type (2016-2021)

5.3.4 Europe Customer Relationship Management (CRM) Outsourcing Market Size by Application (2016-2021)

5.4 South Asia

5.4.1 South Asia Customer Relationship Management (CRM) Outsourcing Market Size (2016-2021)

5.4.2 Customer Relationship Management (CRM) Outsourcing Key Players in South Asia (2016-2021)

5.4.3 South Asia Customer Relationship Management (CRM) Outsourcing Market Size by Type (2016-2021)

5.4.4 South Asia Customer Relationship Management (CRM) Outsourcing Market Size by Application (2016-2021)

5.5 Southeast Asia

5.5.1 Southeast Asia Customer Relationship Management (CRM) Outsourcing Market Size (2016-2021)

5.5.2 Customer Relationship Management (CRM) Outsourcing Key Players in Southeast Asia (2016-2021)

5.5.3 Southeast Asia Customer Relationship Management (CRM) Outsourcing Market Size by Type (2016-2021)

5.5.4 Southeast Asia Customer Relationship Management (CRM) Outsourcing Market Size by Application (2016-2021)

5.6 Middle East

5.6.1 Middle East Customer Relationship Management (CRM) Outsourcing Market Size (2016-2021)

5.6.2 Customer Relationship Management (CRM) Outsourcing Key Players in Middle East (2016-2021)

5.6.3 Middle East Customer Relationship Management (CRM) Outsourcing Market Size by Type (2016-2021)

5.6.4 Middle East Customer Relationship Management (CRM) Outsourcing Market Size by Application (2016-2021)

5.7 Africa

5.7.1 Africa Customer Relationship Management (CRM) Outsourcing Market Size (2016-2021)

5.7.2 Customer Relationship Management (CRM) Outsourcing Key Players in Africa (2016-2021)

5.7.3 Africa Customer Relationship Management (CRM) Outsourcing Market Size by Type (2016-2021)

5.7.4 Africa Customer Relationship Management (CRM) Outsourcing Market Size by Application (2016-2021)

5.8 Oceania

5.8.1 Oceania Customer Relationship Management (CRM) Outsourcing Market Size (2016-2021)

5.8.2 Customer Relationship Management (CRM) Outsourcing Key Players in Oceania (2016-2021)

5.8.3 Oceania Customer Relationship Management (CRM) Outsourcing Market Size by Type (2016-2021)

5.8.4 Oceania Customer Relationship Management (CRM) Outsourcing Market Size by Application (2016-2021)

5.9 South America

5.9.1 South America Customer Relationship Management (CRM) Outsourcing Market Size (2016-2021)

5.9.2 Customer Relationship Management (CRM) Outsourcing Key Players in South America (2016-2021)

5.9.3 South America Customer Relationship Management (CRM) Outsourcing Market Size by Type (2016-2021)

5.9.4 South America Customer Relationship Management (CRM) Outsourcing Market Size by Application (2016-2021)

5.10 Rest of the World

5.10.1 Rest of the World Customer Relationship Management (CRM) Outsourcing Market Size (2016-2021)

5.10.2 Customer Relationship Management (CRM) Outsourcing Key Players in Rest of the World (2016-2021)

5.10.3 Rest of the World Customer Relationship Management (CRM) Outsourcing Market Size by Type (2016-2021)

5.10.4 Rest of the World Customer Relationship Management (CRM) Outsourcing Market Size by Application (2016-2021)

6 Global Customer Relationship Management (CRM) Outsourcing Consumption by Region (2016-2021)

6.1 North America

6.1.1 North America Customer Relationship Management (CRM) Outsourcing Consumption by Countries

6.1.2 United States

6.1.3 Canada

6.1.4 Mexico

6.2 East Asia

6.2.1 East Asia Customer Relationship Management (CRM) Outsourcing Consumption by Countries

6.2.2 China

6.2.3 Japan

6.2.4 South Korea

6.3 Europe

6.3.1 Europe Customer Relationship Management (CRM) Outsourcing Consumption by Countries

6.3.2 Germany

6.3.3 United Kingdom

6.3.4 France

6.3.5 Italy

6.3.6 Russia

6.3.7 Spain

6.3.8 Netherlands

6.3.9 Switzerland

6.3.10 Poland

6.4 South Asia

6.4.1 South Asia Customer Relationship Management (CRM) Outsourcing Consumption by Countries

6.4.2 India

6.5 Southeast Asia

6.5.1 Southeast Asia Customer Relationship Management (CRM) Outsourcing Consumption by Countries

6.5.2 Indonesia

6.5.3 Thailand

6.5.4 Singapore

6.5.5 Malaysia

6.5.6 Philippines

6.6 Middle East

6.6.1 Middle East Customer Relationship Management (CRM) Outsourcing Consumption by Countries

6.6.2 Turkey

6.6.3 Saudi Arabia

6.6.4 Iran

6.6.5 United Arab Emirates

6.7 Africa

6.7.1 Africa Customer Relationship Management (CRM) Outsourcing Consumption by Countries

6.7.2 Nigeria

6.7.3 South Africa

6.8 Oceania

6.8.1 Oceania Customer Relationship Management (CRM) Outsourcing Consumption by Countries

6.8.2 Australia

6.9 South America

6.9.1 South America Customer Relationship Management (CRM) Outsourcing Consumption by Countries

6.9.2 Brazil

6.9.3 Argentina

6.10 Rest of the World

6.10.1 Rest of the World Customer Relationship Management (CRM) Outsourcing Consumption by Countries

7 Global Customer Relationship Management (CRM) Outsourcing Production Forecast by Regions (2022-2027)

7.1 Global Forecasted Production of Customer Relationship Management (CRM) Outsourcing (2022-2027)

7.2 Global Forecasted Revenue of Customer Relationship Management (CRM) Outsourcing (2022-2027)

7.3 Global Forecasted Price of Customer Relationship Management (CRM) Outsourcing (2022-2027)

7.4 Global Forecasted Production of Customer Relationship Management (CRM) Outsourcing by Region (2022-2027)

7.4.1 North America Customer Relationship Management (CRM) Outsourcing Production, Revenue Forecast (2022-2027)

7.4.2 East Asia Customer Relationship Management (CRM) Outsourcing Production, Revenue Forecast (2022-2027)

7.4.3 Europe Customer Relationship Management (CRM) Outsourcing Production, Revenue Forecast (2022-2027)

7.4.4 South Asia Customer Relationship Management (CRM) Outsourcing Production, Revenue Forecast (2022-2027)

7.4.5 Southeast Asia Customer Relationship Management (CRM) Outsourcing Production, Revenue Forecast (2022-2027)

7.4.6 Middle East Customer Relationship Management (CRM) Outsourcing Production, Revenue Forecast (2022-2027)

7.4.7 Africa Customer Relationship Management (CRM) Outsourcing Production, Revenue Forecast (2022-2027)

7.4.8 Oceania Customer Relationship Management (CRM) Outsourcing Production, Revenue Forecast (2022-2027)

7.4.9 South America Customer Relationship Management (CRM) Outsourcing Production, Revenue Forecast (2022-2027)

7.4.10 Rest of the World Customer Relationship Management (CRM) Outsourcing Production, Revenue Forecast (2022-2027)

7.5 Forecast by Type and by Application (2022-2027)

7.5.1 Global Sales Volume, Sales Revenue and Sales Price Forecast by Type (2022-2027)

7.5.2 Global Forecasted Consumption of Customer Relationship Management (CRM) Outsourcing by Application (2022-2027)

8 Global Customer Relationship Management (CRM) Outsourcing Consumption Forecast by Regions (2022-2027)

8.1 North America Forecasted Consumption of Customer Relationship Management (CRM) Outsourcing by Country

8.2 East Asia Market Forecasted Consumption of Customer Relationship Management (CRM) Outsourcing by Country

8.3 Europe Market Forecasted Consumption of Customer Relationship Management (CRM) Outsourcing by Countriy

8.4 South Asia Forecasted Consumption of Customer Relationship Management (CRM) Outsourcing by Country

8.5 Southeast Asia Forecasted Consumption of Customer Relationship Management (CRM) Outsourcing by Country

8.6 Middle East Forecasted Consumption of Customer Relationship Management (CRM) Outsourcing by Country

8.7 Africa Forecasted Consumption of Customer Relationship Management (CRM) Outsourcing by Country

8.8 Oceania Forecasted Consumption of Customer Relationship Management (CRM) Outsourcing by Country

8.9 South America Forecasted Consumption of Customer Relationship Management (CRM) Outsourcing by Country

8.10 Rest of the world Forecasted Consumption of Customer Relationship Management (CRM) Outsourcing by Country

9 Global Customer Relationship Management (CRM) Outsourcing Sales by Type (2016-2027)

9.1 Global Customer Relationship Management (CRM) Outsourcing Historic Market Size by Type (2016-2021)

9.2 Global Customer Relationship Management (CRM) Outsourcing Forecasted Market Size by Type (2022-2027)

10 Global Customer Relationship Management (CRM) Outsourcing Consumption by Application (2016-2027)

10.1 Global Customer Relationship Management (CRM) Outsourcing Historic Market Size by Application (2016-2021)

10.2 Global Customer Relationship Management (CRM) Outsourcing Forecasted Market Size by Application (2022-2027)

11 Global Customer Relationship Management (CRM) Outsourcing Manufacturing Cost Analysis

11.1 Customer Relationship Management (CRM) Outsourcing Key Raw Materials Analysis

11.1.1 Key Raw Materials

11.2 Proportion of Manufacturing Cost Structure

11.3 Manufacturing Process Analysis of Customer Relationship Management (CRM) Outsourcing

12 Global Customer Relationship Management (CRM) Outsourcing Marketing Channel, Distributors, Customers and Supply Chain

12.1 Marketing Channel

12.2 Customer Relationship Management (CRM) Outsourcing Distributors List

12.3 Customer Relationship Management (CRM) Outsourcing Customers

12.4 Customer Relationship Management (CRM) Outsourcing Supply Chain Analysis

13 Analyst's Viewpoints/Conclusions

14 Disclaimer