1 Introduction 8
1.1 Industry Definition and Research Scope 8
1.1.1 Industry Definition 8
1.1.2 Research Scope 9
1.2 Research Methodology 12
1.2.1 Overview of Market Research Methodology 12
1.2.2 Market Assumption 13
1.2.3 Secondary Data 13
1.2.4 Primary Data 13
1.2.5 Data Filtration and Model Design 14
1.2.6 Market Size/Share Estimation 15
1.2.7 Research Limitations 16
1.3 Executive Summary 17
2 Market Overview and Dynamics 20
2.1 Market Size and Forecast 20
2.1.1 Impact of COVID-19 on World Economy 22
2.1.2 Impact of COVID-19 on the Market 24
2.2 Major Growth Drivers 26
2.3 Market Restraints and Challenges 29
2.4 Emerging Opportunities and Market Trends 32
2.5 Porters Fiver Forces Analysis 36
3 Segmentation of Asia Pacific Market by Component Type 40
3.1 Market Overview by Component Type 40
3.2 Solutions 42
3.3.1 Platform 44
3.3.2 Software 45
3.3 Services 46
3.3.1 Managed Service 47
3.3.2 Professional Service 48
4 Segmentation of Asia Pacific Market by Product Type 49
4.1 Market Overview by Product Type 49
4.2 Virtual Queuing 51
4.3 Linear Queuing 52
5 Segmentation of Asia Pacific Market by Queue Type 53
5.1 Market Overview by Queue Type 53
5.2 Structured Queue 55
5.3 Unstructured Queue 56
5.4 Kiosk Based Queue 57
5.5 Mobile Queue 58
5.6 Other Queue Types 59
6 Segmentation of Asia Pacific Market by Deployment Mode 60
6.1 Market Overview by Deployment Mode 60
6.2 Cloud-based System 62
6.3 On-Premise System 63
7 Segmentation of Asia Pacific Market by Application 64
7.1 Market Overview by Application 64
7.2 Appointment Management 66
7.3 Query Handling 67
7.4 In-Store Management 68
7.5 Workforce Optimization 69
7.6 Real-Time Monitoring 70
7.7 Customer Service 71
7.8 Reporting and Analytics 72
7.9 Other Applications 73
8 Segmentation of Asia Pacific Market by End User 74
8.1 Market Overview by End User 74
8.2 Retail and Consumer Goods 76
8.3 Healthcare and Life Sciences 77
8.4 Utility Service Providers and Airports 78
8.5 BFSI 79
8.6 Hospitality 80
8.7 Government and Public Sector 81
8.8 Transportation and Logistics 82
8.9 IT and Telecom 83
8.10 Other End Users 84
9 Segmentation of Asia Pacific Market by Organization Size 85
9.1 Market Overview by Organization Size 85
9.2 Small and Medium-Sized Enterprises 87
9.3 Large Enterprises 88
10 Asia-Pacific Market 2021-2031 by Country 89
10.1 Overview of Asia-Pacific Market 89
10.2 Japan 92
10.3 China 95
10.4 Australia 98
10.5 India 100
10.6 South Korea 102
10.7 Rest of APAC Region 104
11 Competitive Landscape 106
11.1 Overview of Key Vendors 106
11.2 New Product Launch, Partnership, Investment, and M&A 109
11.3 Company Profiles 110
Advantech Co., Ltd. 110
AKIS Technologies 112
ATT Systems Group 113
Aurionpro Solutions Limited 114
Lavi Industries 115
QLess, Inc. 116
Qmatic Group 117
Qminder Limited 118
Q-nomy Inc. 119
Qudini 120
SEDCO Holding 121
Seehash Software Pvt. Ltd. 122
Skiplino 123
Wavetec 124
XIPHIAS Software Technologies Pvt. Ltd 125
Xtreme Media Pvt. Ltd. 126
RELATED REPORTS 127