1 Introduction 8
1.1 Industry Definition and Research Scope 8
1.1.1 Industry Definition 8
1.1.2 Research Scope 9
1.2 Research Methodology 12
1.2.1 Overview of Market Research Methodology 12
1.2.2 Market Assumption 13
1.2.3 Secondary Data 13
1.2.4 Primary Data 13
1.2.5 Data Filtration and Model Design 14
1.2.6 Market Size/Share Estimation 15
1.2.7 Research Limitations 16
1.3 Executive Summary 17
2 Market Overview and Dynamics 20
2.1 Market Size and Forecast 20
2.1.1 Impact of COVID-19 on World Economy 22
2.1.2 Impact of COVID-19 on the Market 24
2.2 Major Growth Drivers 26
2.3 Market Restraints and Challenges 29
2.4 Emerging Opportunities and Market Trends 32
2.5 Porters Fiver Forces Analysis 36
3 Segmentation of Europe Market by Component Type 40
3.1 Market Overview by Component Type 40
3.2 Solutions 42
3.3.1 Platform 43
3.3.2 Software 44
3.3 Services 45
3.3.1 Managed Service 46
3.3.2 Professional Service 47
4 Segmentation of Europe Market by Product Type 48
4.1 Market Overview by Product Type 48
4.2 Virtual Queuing 50
4.3 Linear Queuing 51
5 Segmentation of Europe Market by Queue Type 52
5.1 Market Overview by Queue Type 52
5.2 Structured Queue 54
5.3 Unstructured Queue 55
5.4 Kiosk Based Queue 56
5.5 Mobile Queue 57
5.6 Other Queue Types 58
6 Segmentation of Europe Market by Deployment Mode 59
6.1 Market Overview by Deployment Mode 59
6.2 Cloud-based System 61
6.3 On-Premise System 62
7 Segmentation of Europe Market by Application 63
7.1 Market Overview by Application 63
7.2 Appointment Management 65
7.3 Query Handling 66
7.4 In-Store Management 67
7.5 Workforce Optimization 68
7.6 Real-Time Monitoring 69
7.7 Customer Service 70
7.8 Reporting and Analytics 71
7.9 Other Applications 72
8 Segmentation of Europe Market by End User 73
8.1 Market Overview by End User 73
8.2 Retail and Consumer Goods 75
8.3 Healthcare and Life Sciences 76
8.4 Utility Service Providers and Airports 77
8.5 BFSI 78
8.6 Hospitality 79
8.7 Government and Public Sector 80
8.8 Transportation and Logistics 81
8.9 IT and Telecom 82
8.10 Other End Users 83
9 Segmentation of Europe Market by Organization Size 84
9.1 Market Overview by Organization Size 84
9.2 Small and Medium-Sized Enterprises 86
9.3 Large Enterprises 87
10 European Market 2021-2031 by Country 88
10.1 Overview of European Market 88
10.2 Germany 91
10.3 U.K. 93
10.4 France 95
10.5 Spain 97
10.6 Italy 99
10.7 Netherlands 101
10.8 Rest of European Market 103
11 Competitive Landscape 105
11.1 Overview of Key Vendors 105
11.2 New Product Launch, Partnership, Investment, and M&A 108
11.3 Company Profiles 109
Advantech Co., Ltd. 109
AKIS Technologies 111
ATT Systems Group 112
Aurionpro Solutions Limited 113
Lavi Industries 114
QLess, Inc. 115
Qmatic Group 116
Qminder Limited 117
Q-nomy Inc. 118
Qudini 119
SEDCO Holding 120
Seehash Software Pvt. Ltd. 121
Skiplino 122
Wavetec 123
XIPHIAS Software Technologies Pvt. Ltd 124
Xtreme Media Pvt. Ltd. 125
RELATED REPORTS 126