TABLE OF CONTENTS
1 INTRODUCTION
1.1 OBJECTIVES OF THE STUDY
1.2 MARKET DEFINITION
1.3 OVERVIEW OF NORTH AMERICA DIGITAL EXPERIENCE PLATFORM MARKET
1.4 CURRENCY AND PRICING
1.5 LIMITATIONS
1.6 MARKETS COVERED
2 MARKET SEGMENTATION
2.1 MARKETS COVERED
2.2 GEOGRAPHICAL SCOPE
2.3 YEARS CONSIDERED FOR THE STUDY
2.4 DBMR TRIPOD DATA VALIDATION MODEL
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS
2.6 DBMR MARKET POSITION GRID
2.7 VENDOR SHARE ANALYSIS
2.8 MARKET APPLICATION COVERAGE GRID
2.9 MULTIVARIATE MODELING
2.10 COMPONENT TIMELINE CURVE
2.11 SECONDARY SOURCES
2.12 ASSUMPTIONS
3 EXECUTIVE SUMMARY
4 PREMIUM INSIGHTS
4.1 NORTH AMERICA DIGITAL EXPERIENCE PLATFORM MARKET, BY OPERATING SYSTEMS
5 NORTH AMERICA DIGITAL EXPERIENCE PLATFORM MARKET: IMPACT ANALYSIS OF COVID-19
6 MARKET OVERVIEW
6.1 DRIVERS
6.1.1 INCREASING GROWTH IN DIGITALIZATION
6.1.2 RICH EXPERIENCE WITH TOUCHPOINT OPTIMIZATION
6.1.3 INCREASED CUSTOMER RETENTION THROUGH DXP
6.1.4 GROWTH IN CLOUD TECHNOLOGY AND IOT BASED DEVICES
6.1.5 GROWTH IN BIG DATA ANALYTICS
6.2 RESTRAINTS
6.2.1 LACK OF KNOWLEDGE REGARDING DIGITAL EXPERIENCE PLATFORM
6.2.2 ISSUE WITH CYBER SECURITY
6.2.3 MULTILINGUAL CONTENT AVAILABLE NORTH AMERICALY
6.3 OPPORTUNITIES
6.3.1 INCREASING GROWTH IN ARTIFICIAL INTELLIGENCE TECHNOLOGY
6.3.2 GROWTH IN E-COMMERCE TRANSFORMING THE RETAIL MARKET
6.3.3 IMPLEMENTING BUSINESS INTELLIGENCE IN DXP
6.4 CHALLENGES
6.4.1 COMPLICATIONS INVOLVED IN INTEGRATION OF DIFFERENT PLATFORMS INVOLVED
6.4.2 TRACKING CROSS CHANNEL USER BEHAVIOUR
7 NORTH AMERICA DIGITAL EXPERIENCE PLATFORM MARKET, BY COMPONENT
7.1 OVERVIEW
7.2 PLATFORM
7.3 SERVICES
7.3.1 PROFESSIONAL SERVICES
7.3.2 MANAGED SERVICES
8 NORTH AMERICA DIGITAL EXPERIENCE PLATFORM MARKET, BY DEPLOYMENT MODEL
8.1 OVERVIEW
8.2 ON PREMISES
8.3 CLOUD
9 NORTH AMERICA DIGITAL EXPERIENCE PLATFORM MARKET, BY ORGANISATION SIZE
9.1 OVERVIEW
9.2 LARGE ENTERPRISE
9.3 SMALL & MEDIUM ENTERPRISE
10 NORTH AMERICA DIGITAL EXPERIENCE PLATFORM MARKET, BY APPLICATION
10.1 OVERVIEW
10.2 BUSINESS TO CUSTOMER
10.2.1 ON PREMISES
10.2.2 CLOUD
10.3 BUSINESS TO BUSINESS
10.3.1 ON PREMISES
10.3.2 CLOUD
10.4 OTHERS
11 NORTH AMERICA DIGITAL EXPERIENCE PLATFORM MARKET, BY VERTICAL
11.1 OVERVIEW
11.2 RETAIL
11.2.1 PLATFORM
11.2.2 SERVICES
11.3 BFSI
11.3.1 PLATFORM
11.3.2 SERVICES
11.4 IT & TELECOM
11.4.1 PLATFORM
11.4.2 SERVICES
11.5 TRAVEL & HOSPITALITY
11.5.1 PLATFORM
11.5.2 SERVICES
11.6 MEDIA AND ENTERTAINMENT
11.6.1 PLATFORM
11.6.2 SERVICES
11.7 EDUCATION
11.7.1 PLATFORM
11.7.2 SERVICES
11.8 HEALTHCARE
11.8.1 PLATFORM
11.8.2 SERVICES
11.9 MANUFACTURING
11.9.1 PLATFORM
11.9.2 SERVICES
11.10 OTHERS
12 NORTH AMERICA DIGITAL EXPERIENCE PLATFORM MARKET, BY GEOGRAPHY
12.1 NORTH AMERICA
12.1.1 U.S.
12.1.2 CANADA
12.1.3 MEXICO
13 NORTH AMERICA DIGITAL EXPERIENCE PLATFORM MARKET, COMPANY LANDSCAPE
13.1 COMPANY SHARE ANALYSIS: NORTH AMERICA
14 NORTH AMERICA DIGITAL EXPERIENCE PLATFORM MARKET: SWOT ANALYSIS
15 NORTH AMERICA DIGITAL EXPERIENCE PLATFORM MARKET: DBMR ANALYSIS
16 COMPANY PROFILE
16.1 ADOBE
16.1.1 COMPANY SNAPSHOT
16.1.2 REVENUE ANALYSIS
16.1.3 COMPANY SHARE ANALYSIS
16.1.4 PRODUCT PORTFOLIO
16.1.5 RECENT DEVELOPMENTS
16.2 SAP SE
16.2.1 COMPANY SNAPSHOT
16.2.2 REVENUE ANALYSIS
16.2.3 COMPANY SHARE ANLYSIS
16.2.4 PRODUCT PORTFOLIO
16.2.5 RECENT DEVELOPMENTS
16.3 ORACLE
16.3.1 COMPANY SNAPSHOT
16.3.2 REVENUE ANALYSIS
16.3.3 COMPANY SHARE ANALYSIS
16.3.4 PRODUCT PORTFOLIO
16.3.5 RECENT DEVELOPMENTS
16.4 SALESFORCE.COM, INC.
16.4.1 COMPANY SNAPSHOT
16.4.2 REVENUE ANALYSIS
16.4.3 COMPANY SHARE ANALYSIS
16.4.4 PRODUCT PORTFOLIO
16.4.5 RECENT DEVELOPMENTS
16.5 ACCENTURE
16.5.1 COMPANY SNAPSHOT
16.5.2 REVENUE ANALYSIS
16.5.3 COMPANY SHARE ANALYSIS
16.5.4 SERVICE PORTFOLIO
16.5.5 RECENT DEVELOPMENTS
16.6 ACQUIA, INC.
16.6.1 COMPANY SNAPSHOT
16.6.2 PRODUCT PORTFOLIO
16.6.3 RECENT DEVELOPMENTS
16.7 BLOOMREACH INC.
16.7.1 COMPANY SNAPSHOT
16.7.2 PRODUCT PORTFOLIO
16.7.3 RECENT DEVELOPMENTS
16.8 CENSHARE AG
16.8.1 COMPANY SNAPSHOT
16.8.2 PRODUCT & SERVICE PORTFOLIO
16.8.3 RECENT DEVELOPMENTS
16.9 CROWNPEAK TECHNOLOGY, INC.
16.9.1 COMPANY SNAPSHOT
16.9.2 PRODUCT PORTFOLIO
16.9.3 RECENT DEVELOPMENTS
16.10 EPISERVER
16.10.1 COMPANY SNAPSHOT
16.10.2 PRODUCT PORTFOLIO
16.10.3 RECENT DEVELOPMENTS
16.11 HCL TECHNOLOGIES LIMITED
16.11.1 COMPANY SNAPSHOT
16.11.2 REVENUE ANALYSIS
16.11.3 PRODUCT PORTFOLIO
16.11.4 RECENT DEVELOPMENTS
16.12 INFOSYS LIMITED
16.12.1 COMPANY SNAPSHOT
16.12.2 REVENUE ANALYSIS
16.12.3 SERVICE PORTFOLIO
16.12.4 RECENT DEVELOPMENTS
16.13 JAHIA SOLUTIONS GROUP SA
16.13.1 COMPANY SNAPSHOT
16.13.2 PRODUCT PORTFOLIO
16.13.3 RECENT DEVELOPMENTS
16.14 KENTICO SOFTWARE
16.14.1 COMPANY SNAPSHOT
16.14.2 SOLUTION PORTFOLIO
16.14.3 RECENT DEVELOPMENT
16.15 LIFERAY INC.
16.15.1 COMPANY SNAPSHOT
16.15.2 PRODUCT PORTFOLIO
16.15.3 RECENT DEVELOPMENT
16.16 OPEN TEXT CORPORATION
16.16.1 COMPANY SNAPSHOT
16.16.2 REVENUE ANALYSIS
16.16.3 PRODUCT & SOLUTION PORTFOLIO
16.16.4 RECENT DEVELOPMENTS
16.17 SDL PLC
16.17.1 COMPANY SNAPSHOT
16.17.2 REVENUE ANALYSIS
16.17.3 SOFTWARE PORTFOLIO
16.17.4 RECENT DEVELOPMENTS
16.18 SITECORE
16.18.1 COMPANY SNAPSHOT
16.18.2 PRODUCT PORTFOLIO
16.18.3 RECENT DEVELOPMENTS
16.19 SQUIZ
16.19.1 COMPANY SNAPSHOT
16.19.2 PRODUCT PORTFOLIO
16.19.3 RECENT DEVELOPMENT
16.20 WIPRO LIMITED
16.20.1 COMPANY SNAPSHOT
16.20.2 REVENUE ANALYSIS
16.20.3 SERVICE PORTFOLIO
16.20.4 RECENT DEVELOPMENTS
17 CONCLUSION
18 QUESTIONNAIRE
19 RELATED REPORTS