Chapter 1: Introduction

1.1. Report Description
1.2. Key Benefits For Stakeholders
1.3. Key Market Segments
1.4. Key Market Players
1.5. Research Methodology

1.5.1. Secondary Research
1.5.2. Primary Research
1.5.3. Analyst Tools & Models

Chapter 2: Executive Summary

2.1. Key Findings

2.1.1. Top Impacting Factors
2.1.2. Top Investment Pockets

2.2. Cxo Perspective

Chapter 3: Market Overview

3.1. Market Definition And Scope
3.2. Key Forces Shaping Global Cloud Itsm Market
3.3. Market Evolution/Industry Roadmap
3.4. Case Studies

3.4.1. Goodman Manufacturing Company, L.P.
3.4.2. Khan Bank

3.5. Market Dynamics

3.5.1. Drivers

3.5.1.1. Increase In Adoption of Cloud-Based Technologies
3.5.1.2. Integration of Ai-Enabled Tools With Itsm Solutions

3.5.2. Restraints

3.5.2.1. Security And Privacy Concerns For Confidential Data And Business Processes

3.5.3. Opportunities

3.5.3.1. Widespread Adoption of Byod Trend And Increasing Mobile Workforce
3.5.3.2. Growing Demand Among Smes

Chapter 4: Cloud Itsm Market, By Component

4.1. Overview
4.2. Solutions

4.2.1. Key Market Trends, Growth Factors, And Opportunities
4.2.2. Market Size And Forecast, By Region
4.2.3. Market Analysis, By Country

4.3. Services

4.3.1. Key Market Trends, Growth Factors, And Opportunities
4.3.2. Market Size And Forecast, By Region
4.3.3. Market Analysis, By Country

Chapter 5: Cloud Itsm Market, By Organization Size

5.1. Overview
5.2. Large Organizations

5.2.1. Key Market Trends, Growth Factors, And Opportunities
5.2.2. Market Size And Forecast, By Region
5.2.3. Market Analysis, By Country

5.3. Small And Medium Organizations

5.3.1. Key Market Trends, Growth Factors, And Opportunities
5.3.2. Market Size And Forecast, By Region
5.3.3. Market Analysis, By Country

Chapter 6: Cloud Itsm Market, By Industry Vertical

6.1. Overview
6.2. It & Telecommunication

6.2.1. Key Market Trends, Growth Factors, And Opportunities
6.2.2. Market Size And Forecast, By Region
6.2.3. Market Analysis, By Country

6.3. Bfsi

6.3.1. Key Market Trends, Growth Factors, And Opportunities
6.3.2. Market Size And Forecast, By Region
6.3.3. Market Analysis, By Country

6.4. Healthcare

6.4.1. Key Market Trends, Growth Factors, And Opportunities
6.4.2. Market Size And Forecast, By Region
6.4.3. Market Analysis, By Country

6.5. Manufacturing

6.5.1. Key Market Trends, Growth Factors, And Opportunities
6.5.2. Market Size And Forecast, By Region
6.5.3. Market Analysis, By Country

6.6. Retail

6.6.1. Key Market Trends, Growth Factors, And Opportunities
6.6.2. Market Size And Forecast, By Region
6.6.3. Market Analysis, By Country

6.7. Education

6.7.1. Key Market Trends, Growth Factors, And Opportunities
6.7.2. Market Size And Forecast, By Region
6.7.3. Market Analysis, By Country

6.8. Others

6.8.1. Key Market Trends, Growth Factors, And Opportunities
6.8.2. Market Size And Forecast, By Region
6.8.3. Market Analysis, By Country

Chapter 7: Global Cloud Itsm Market, By Region

7.1. Overview

7.1.1. Market Size And Forecast, By Region

7.2. North America

7.2.1. Key Market Trends, Growth Factors And Opportunities
7.2.2. Market Size And Forecast, By Component
7.2.3. Market Size And Forecast, By Organization Size
7.2.4. Market Size And Forecast, By Industry Vertical
7.2.5. Market Analysis, By Country

7.2.5.1. U.S.

7.2.5.1.1. Market Size And Forecast, By Component
7.2.5.1.2. Market Size And Forecast, By Organization Size
7.2.5.1.3. Market Size And Forecast, By Industry Vertical

7.2.5.2. Canada

7.2.5.2.1. Market Size And Forecast, By Component
7.2.5.2.2. Market Size And Forecast, By Organization Size
7.2.5.2.3. Market Size And Forecast, By Industry Vertical

7.3. Europe

7.3.1. Key Market Trends, Growth Factors And Opportunities
7.3.2. Market Size And Forecast, By Component
7.3.3. Market Size And Forecast, By Organization Size
7.3.4. Market Size And Forecast, By Industry Vertical
7.3.5. Market Analysis, By Country

7.3.5.1. Uk

7.3.5.1.1. Market Size And Forecast, By Component
7.3.5.1.2. Market Size And Forecast, By Organization Size
7.3.5.1.3. Market Size And Forecast, By Industry Vertical

7.3.5.2. Germany

7.3.5.2.1. Market Size And Forecast, By Component
7.3.5.2.2. Market Size And Forecast, By Organization Size
7.3.5.2.3. Market Size And Forecast, By Industry Vertical

7.3.5.3. France

7.3.5.3.1. Market Size And Forecast, By Component
7.3.5.3.2. Market Size And Forecast, By Organization Size
7.3.5.3.3. Market Size And Forecast, By Industry Vertical

7.3.5.4. Italy

7.3.5.4.1. Market Size And Forecast, By Component
7.3.5.4.2. Market Size And Forecast, By Organization Size
7.3.5.4.3. Market Size And Forecast, By Industry Vertical

7.3.5.5. Rest of Europe

7.3.5.5.1. Market Size And Forecast, By Component
7.3.5.5.2. Market Size And Forecast, By Organization Size
7.3.5.5.3. Market Size And Forecast, By Industry Vertical

7.4. Asia-Pacific

7.4.1. Key Market Trends, Growth Factors And Opportunities
7.4.2. Market Size And Forecast, By Component
7.4.3. Market Size And Forecast, By Organization Size
7.4.4. Market Size And Forecast, By Industry Vertical
7.4.5. Market Analysis, By Country

7.4.5.1. China

7.4.5.1.1. Market Size And Forecast, By Component
7.4.5.1.2. Market Size And Forecast, By Organization Size
7.4.5.1.3. Market Size And Forecast, By Industry Vertical

7.4.5.2. India

7.4.5.2.1. Market Size And Forecast, By Component
7.4.5.2.2. Market Size And Forecast, By Organization Size
7.4.5.2.3. Market Size And Forecast, By Industry Vertical

7.4.5.3. Japan

7.4.5.3.1. Market Size And Forecast, By Component
7.4.5.3.2. Market Size And Forecast, By Organization Size
7.4.5.3.3. Market Size And Forecast, By Industry Vertical

7.4.5.4. Australia

7.4.5.4.1. Market Size And Forecast, By Component
7.4.5.4.2. Market Size And Forecast, By Organization Size
7.4.5.4.3. Market Size And Forecast, By Industry Vertical

7.4.5.5. Rest of Asia-Pacific

7.4.5.5.1. Market Size And Forecast, By Component
7.4.5.5.2. Market Size And Forecast, By Organization Size
7.4.5.5.3. Market Size And Forecast, By Industry Vertical

7.5. Lamea

7.5.1. Key Market Trends, Growth Factors And Opportunities
7.5.2. Market Size And Forecast, By Component
7.5.3. Market Size And Forecast, By Organization Size
7.5.4. Market Size And Forecast, By Industry Vertical
7.5.5. Market Analysis, By Country

7.5.5.1. Latin America

7.5.5.1.1. Market Size And Forecast, By Component
7.5.5.1.2. Market Size And Forecast, By Organization Size
7.5.5.1.3. Market Size And Forecast, By Industry Vertical

7.5.5.2. Middle East

7.5.5.2.1. Market Size And Forecast, By Component
7.5.5.2.2. Market Size And Forecast, By Organization Size
7.5.5.2.3. Market Size And Forecast, By Industry Vertical

7.5.5.3. Africa

7.5.5.3.1. Market Size And Forecast, By Component
7.5.5.3.2. Market Size And Forecast, By Organization Size
7.5.5.3.3. Market Size And Forecast, By Industry Vertical

Chapter 8: Competitive Landscape

8.1. Key Player Positioning
8.2. Top Winning Strategies
8.3. Competitive Dashboard
8.4. Key Developments

8.4.1. Partnership
8.4.2. Acquisition
8.4.3. Product Development
8.4.4. Collaboration
8.4.5. Agreement

Chapter 9: Company Profile

9.1. Axios Systems

9.1.1. Company Overview
9.1.2. Key Executives
9.1.3. Company Snapshot
9.1.4. Product Portfolio
9.1.5. Key Strategic Moves And Developments

9.2. Bmc Software, Inc.

9.2.1. Company Overview
9.2.2. Key Executives
9.2.3. Company Snapshot
9.2.4. Product Portfolio
9.2.5. Key Strategic Moves And Developments

9.3. Ca Technologies

9.3.1. Company Overview
9.3.2. Key Executives
9.3.3. Company Snapshot
9.3.4. Product Portfolio
9.3.5. Business Performance

9.4. Cherwell Software

9.4.1. Company Overview
9.4.2. Key Executives
9.4.3. Company Snapshot
9.4.4. Product Portfolio
9.4.5. Key Strategic Moves And Developments

9.5. Citrix Systems, Inc.

9.5.1. Company Overview
9.5.2. Key Executives
9.5.3. Company Snapshot
9.5.4. Product Portfolio
9.5.5. R&D Expenditure
9.5.6. Business Performance
9.5.7. Key Strategic Moves And Developments

9.6. Hewlett Packard Enterprise Development Lp

9.6.1. Company Overview
9.6.2. Key Executives
9.6.3. Company Snapshot
9.6.4. Operating Business Segments
9.6.5. Product Portfolio
9.6.6. R&D Expenditure
9.6.7. Business Performance
9.6.8. Key Strategic Moves And Developments

9.7. Ibm Corporation

9.7.1. Company Overview
9.7.2. Key Executives
9.7.3. Company Snapshot
9.7.4. Operating Business Segments
9.7.5. Product Portfolio
9.7.6. R&D Expenditure
9.7.7. Business Performance
9.7.8. Key Strategic Moves And Developments

9.8. Ivanti

9.8.1. Company Overview
9.8.2. Key Executives
9.8.3. Company Snapshot
9.8.4. Product Portfolio
9.8.5. Key Strategic Moves And Developments

9.9. Microsoft Corporation

9.9.1. Company Overview
9.9.2. Key Executives
9.9.3. Company Snapshot
9.9.4. Operating Business Segments
9.9.5. Product Portfolio
9.9.6. R&D Expenditure
9.9.7. Business Performance

9.10. Servicenow

9.10.1. Company Overview
9.10.2. Key Executives
9.10.3. Company Snapshot
9.10.4. Product Portfolio
9.10.5. R&D Expenditure
9.10.6. Business Performance
9.10.7. Key Strategic Moves And Developments