TABLE OF CONTENTS
1 INTRODUCTION 14
1.1 OBJECTIVES OF THE STUDY 14
1.2 MARKET DEFINITION 14
1.3 OVERVIEW OF EUROPE REVENUE CYCLE MANAGEMENT MARKET 15
1.4 CURRENCY AND PRICING 16
1.5 LIMITATIONS 16
1.6 MARKETS COVERED 17
2 MARKET SEGMENTATION 18
2.1 MARKETS COVERED 18
2.2 GEOGRAPHICAL SCOPE 19
2.3 YEARS CONSIDERED FOR THE STUDY 20
2.4 CURRENCY AND PRICING 20
2.5 DBMR TRIPOD DATA VALIDATION MODEL 21
2.6 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 24
2.7 DBMR MARKET POSITION GRID 25
2.8 DBMR VENDOR SHARE ANALYSIS 26
2.9 MULTIVARIATE MODELING 27
2.10 PRODUCTS LIFELINE CURVE 27
2.11 SECONDARY SOURCES 28
2.12 ASSUMPTIONS 28
3 MARKET OVERVIEW 29
3.1 DRIVERS 31
3.1.1 INCREASE IN THE ADOPTION OF RCM SOLUTIONS 31
3.1.2 REVENUE LOSS RELATED TO BILLING ERRORS 31
3.1.3 DIGITALIZATION OF HEALTHCARE PROCESSES 32
3.1.4 GROWING HEALTHCARE INSURANCE IN EUROPE 33
3.2 RESTRAINS 34
3.2.1 HIGH MAINTENANCE AND PRICING OF RCM SOLUTIONS 34
3.2.2 LACK OF SKILLED PROFESSIONALS IN THE FIELD OF RCM 34
3.3 OPPURTUNITIES 36
3.3.1 BIG DATA ANALYTICS IN HEALTHCARE 36
3.3.2 INCREASE DEMAND OF EHR 36
3.4 CHALLENGES 37
3.4.1 INTEGRATION OF RCM SOLUTIONS WITHIN HEALTHCARE ORGANIZATIONS 37
3.4.2 DATA SECURITY AND PRIVACY ISSUES 37
4 EXECUTIVE SUMMARY 38
5 PREMIUM INSIGHTS 41
6 EUROPE REVENUE CYCLE MANAGEMENT MARKET, BY PRODUCT TYPE 43
6.1 OVERVIEW 44
6.2 INTEGRATED RCM 45
6.3 STANDALONE RCM 45
7 EUROPE REVENUE CYCLE MANAGEMENT MARKET, BY DEPLOYMENT 46
7.1 OVERVIEW 47
7.2 CLOUD-BASED 48
7.3 WEB-BASED 48
7.4 ON-PREMISE 48
8 EUROPE REVENUE CYCLE MANAGEMENT MARKET, BY COMPONENT 49
8.1 OVERVIEW 50
8.2 SOFTWARE 51
8.3 SERVICES 51
9 EUROPE REVENUE CYCLE MANAGEMENT MARKET, BY STAGE 52
9.1 OVERVIEW 53
9.2 FRONT OFFICE 54
9.3 BACK OFFICE 54
9.4 MID OFFICE 54
10 EUROPE REVENUE CYCLE MANAGEMENT MARKET, BY FUNCTION 55
10.1 OVERVIEW 56
10.2 CLAIM AND DENIAL MANAGEMENT 57
10.3 MEDICAL BILLING AND CODING 57
10.4 ELECTRONIC HEALTH RECORD (EHR) 57
10.5 PAYMENT REMITTANCE 58
10.6 PATIENT INSURANCE ELIGIBILITY CHECK 58
10.7 CLINICAL DOCUMENTATION IMPROVEMENT (CDI) 58
10.8 OTHERS 59
11 EUROPE REVENUE CYCLE MANAGEMENT MARKET, BY END USER 60
11.1 OVERVIEW 61
11.2 HOSPITALS 62
11.3 GENERAL PHYSICIANS 62
11.4 LABS 62
12 EUROPE REVENUE CYCLE MANAGEMENT MARKET BY COUNTRY 63
12.1 EUROPE 63
12.1.1 GERMANY 67
12.1.2 FRANCE 69
12.1.3 U.K. 71
12.1.4 ITALY 73
12.1.5 SWITZERLAND 75
12.1.6 SPAIN 77
12.1.7 NETHERLANDS 79
12.1.8 BELGIUM 81
12.1.9 TURKEY 83
12.1.10 RUSSIA 85
12.1.11 REST OF EUROPE 87
13 EUROPE REVENUE CYCLE MANAGEMENT MARKET, COMPANY LANDSCAPE 88
13.1 COMPANY SHARE ANALYSIS: EUROPE 88
14 COMPANY PROFILES 89
14.1 MCKESSON CORPORATION 89
14.1.1 COMPANY SNAPSHOT 89
14.1.2 REVENUE ANALYSIS 90
14.1.3 GEOGRAPHICAL PRESENCE 90
14.1.4 PRODUCT PORTFOLIO 91
14.1.5 RECENT DEVELOPMENT 91
14.2 QUEST DIAGNOSTICS INCORPORATED. 92
14.2.1 COMPANY SNAPSHOT 92
14.2.2 REVENUE ANALYSIS 92
14.2.3 GEOGRAPHICAL PRESENCE 93
14.2.4 PRODUCT PORTFOLIO 93
14.2.5 RECENT DEVELOPMENT 93
14.3 ALLSCRIPTS 94
14.3.1 COMPANY SNAPSHOT 94
14.3.2 REVENUE ANALYSIS 94
14.3.3 GEOGRAPHICAL PRESENCE 95
14.3.4 PRODUCT PORTFOLIO 95
14.3.5 RECENT DEVELOPMENT 95
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14.4 NAVIGANT CONSULTING, INC 96
14.4.1 COMPANY SNAPSHOT 96
14.4.2 REVENUE ANALYSIS 96
14.4.3 GEOGRAPHICAL PRESENCE 97
14.4.4 PRODUCT PORTFOLIO 98
14.4.5 RECENT DEVELOPMENTS 98
14.5 CERNER CORPORATION. 99
14.5.1 COMPANY SNAPSHOT 99
14.5.2 REVENUE ANALYSIS 99
14.5.3 GEOGRAPHICAL PRESENCE 100
14.5.4 PRODUCT PORTFOLIO 100
14.5.5 RECENT DEVELOPMENTS 101
14.6 CHANGE HEALTHCARE 102
14.6.1 COMPANY SNAPSHOT 102
14.6.2 GEOGRAPHICAL PRESENCE 102
14.6.3 PRODUCT PORTFOLIO 103
14.6.4 RECENT DEVELOPMENT 103
14.7 COGNIZANT 104
14.7.1 COMPANY SNAPSHOT 104
14.7.2 REVENUE ANALYSIS 104
14.7.3 GEOGRAPHICAL PRESENCE 105
14.7.4 PRODUCT PORTFOLIO 105
14.7.5 RECENT DEVELOPMENT 106
14.8 ECLINICALWORKS 107
14.8.1 COMPANY SNAPSHOT 107
14.8.2 GEOGRAPHICAL PRESENCE 107
14.8.3 PRODUCT PORTFOLIO 108
14.8.4 RECENT DEVELOPMENT 108
14.9 EPIC SYSTEMS CORPORATION 109
14.9.1 COMPANY SNAPSHOT 109
14.9.2 GEOGRAPHICAL PRESENCE 109
14.9.3 PRODUCT PORTFOLIO 110
14.9.4 RECENT DEVELOPMENT 110
14.10 EXPERIAN INFORMATION SOLUTIONS, INC. 111
14.10.1 COMPANY SNAPSHOT 111
14.10.2 REVENUE ANALYSIS 111
14.10.3 GEOGRAPHICAL PRESENCE 112
14.10.4 PODUCT PORTFOLIO 112
14.10.5 RECENT DEVELOPMENTS 113
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14.11 SIEMENS 114
14.11.1 COMPANY SNAPSHOT 114
14.11.2 REVENUE ANALYSIS 115
14.11.3 GEOGRAPHICAL PRESENCE 116
14.11.4 PRODUCT PORTFOLIO 116
14.11.5 RECENT DEVELOPMENT 116
14.12 UNITEDHEALTH CARE 117
14.12.1 COMPANY SNAPSHOT 117
14.12.2 REVENUE ANALYSIS 117
14.12.3 GEOGRAPHICAL PRESENCE 118
14.12.4 PRODUCT PORTFOLIO 118
14.12.5 RECENT DEVELOPMENT 119
15 CONCLUSION 120
16 QUESTIONNAIRE 121
17 RELATED REPORTS 123
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