TABLE OF CONTENTS
1 INTRODUCTION 13
1.1 OBJECTIVES OF THE STUDY 13
1.2 MARKET DEFINITION 13
1.3 OVERVIEW OF ASIA-PACIFIC REVENUE CYCLE MANAGEMENT MARKET 14
1.4 CURRENCY AND PRICING 15
1.5 LIMITATIONS 15
1.6 MARKETS COVERED 16
2 MARKET SEGMENTATION 17
2.1 MARKETS COVERED 17
2.2 GEOGRAPHICAL SCOPE 18
2.3 YEARS CONSIDERED FOR THE STUDY 19
2.4 CURRENCY AND PRICING 19
2.5 DBMR TRIPOD DATA VALIDATION MODEL 20
2.6 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 23
2.7 DBMR MARKET POSITION GRID 24
2.8 DBMR VENDOR SHARE ANALYSIS 25
2.9 MULTIVARIATE MODELING 26
2.10 PRODUCTS LIFELINE CURVE 26
2.11 SECONDARY SOURCES 27
2.12 ASSUMPTIONS 27
3 MARKET OVERVIEW 28
3.1 DRIVERS 30
3.1.1 RISING DEMAND FOR HEALTH INSURANCE 30
3.1.2 GROWING NEED TO REDUCE HEALTHCARE COST 30
3.1.3 GROWING AWARENESS AND ADOPTION OF ICD CODING STANDARDS 31
3.1.4 LOSS OF REVENUE DUE TO BILLINGS 32
3.2 RESTRAINTS 32
3.2.1 HIGH PRICING AND COSTLY MAINTENANCE OF RCM SOLUTIONS 32
3.2.2 IT INFRASTRUCTURAL CONSTRAINTS IN DEVELOPING MARKETS 33
3.3 OPPORTUNITIES 33
3.3.1 RISING DEMAND FOR CLOUD-BASED RCM SOLUTIONS 33
3.3.2 INCREASING OPPORTUNITIES OF RCM IN DEVELOPING COUNTRIES 34
3.4 CHALLENGES 35
3.4.1 RISK ASSOCIATED WITH DATA SECURITY AND PRIVACY 35
3.4.2 SCARCITY OF SKILLED IT PROFESSIONALS 35
4 EXECUTIVE SUMMARY 37
5 PREMIUM INSIGHTS 40
6 ASIA-PACIFIC REVENUE CYCLE MANAGEMENT MARKET, BY PRODUCT TYPE 42
6.1 OVERVIEW 43
6.2 INTEGRATED RCM 44
6.3 STANDALONE RCM 44
7 ASIA-PACIFIC REVENUE CYCLE MANAGEMENT MARKET, BY DEPLOYMENT 45
7.1 OVERVIEW 46
7.2 CLOUD-BASED 47
7.3 WEB-BASED 47
7.4 ON-PREMISE 47
8 ASIA-PACIFIC REVENUE CYCLE MANAGEMENT MARKET, BY COMPONENT 48
8.1 OVERVIEW 49
8.2 SOFTWARE 50
8.3 SERVICES 50
9 ASIA-PACIFIC REVENUE CYCLE MANAGEMENT MARKET, BY STAGE 51
9.1 OVERVIEW 52
9.2 FRONT OFFICE 53
9.3 BACK OFFICE 53
9.4 MID OFFICE 53
10 ASIA-PACIFIC REVENUE CYCLE MANAGEMENT MARKET, BY END USER 54
10.1 OVERVIEW 55
10.2 HOSPITALS 56
10.3 GENERAL PHYSICIANS 56
10.4 LABS 56
11 ASIA-PACIFIC REVENUE CYCLE MANAGMENT MARKET, BY COUNTRY 57
11.1 JAPAN 61
11.2 CHINA 63
11.3 SOUTH KOREA 65
11.4 AUSTRALIA 67
11.5 SINGAPORE 69
11.6 INDIA 71
11.7 MALAYSIA 73
11.8 THAILAND 75
11.9 PHILIPPINES 77
11.10 INDONESIA 79
11.11 REST OF ASIA-PACIFIC 81
12 ASIA-PACIFIC REVENUE CYCLE MANAGMENT MARKET, COMPANY LANDSCAPE 82
12.1 COMPANY SHARE ANALYSIS: ASIA PACIFIC 82
13 COMPANY PROFILES 83
13.1 QUEST DIAGNOSTICS INCORPORATED. 83
13.1.1 COMPANY SNAPSHOT 83
13.1.2 REVENUE ANALYSIS 83
13.1.3 GEOGRAPHICAL PRESENCE 84
13.1.4 PRODUCT PORTFOLIO 84
13.1.5 RECENT DEVELOPMENT 84
13.2 CERNER CORPORATION. 85
13.2.1 COMPANY SNAPSHOT 85
13.2.2 REVENUE ANALYSIS 85
13.2.3 GEOGRAPHICAL PRESENCE 86
13.2.4 PRODUCT PORTFOLIO 86
13.2.5 RECENT DEVELOPMENTS 87
13.3 ALLSCRIPTS 88
13.3.1 COMPANY SNAPSHOT 88
13.3.2 REVENUE ANALYSIS 88
13.3.3 GEOGRAPHICAL PRESENCE 89
13.3.4 PRODUCT PORTFOLIO 89
13.3.5 RECENT DEVELOPMENT 89
13.4 NAVIGANT CONSULTING, INC 90
13.4.1 COMPANY SNAPSHOT 90
13.4.2 REVENUE ANALYSIS 90
13.4.3 GEOGRAPHICAL PRESENCE 91
13.4.4 PRODUCT PORTFOLIO 92
13.4.5 RECENT DEVELOPMENT 92
13.5 COGNIZANT 93
13.5.1 COMPANY SNAPSHOT 93
13.5.2 REVENUE ANALYSIS 93
13.5.3 GEOGRAPHICAL PRESENCE 94
13.5.4 PRODUCT PORTFOLIO 94
13.5.5 RECENT DEVELOPMENT 95
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13.6 ATHENAHEALTH, INC. 96
13.6.1 COMPANY SNAPSHOT 96
13.6.2 GEOGRAPHICAL PRESENCE 96
13.6.3 PRODUCT PORTFOLIO 97
13.6.4 RECENT DEVELOPMENT 97
13.7 CHANGE HEALTHCARE 98
13.7.1 COMPANY SNAPSHOT 98
13.7.2 GEOGRAPHICAL PRESENCE 98
13.7.3 PRODUCT PORTFOLIO 99
13.7.4 RECENT DEVELOPMENT 99
13.8 ECLINICALWORKS 100
13.8.1 COMPANY SNAPSHOT 100
13.8.2 GEOGRAPHICAL PRESENCE 100
13.8.3 PRODUCT PORTFOLIO 101
13.8.4 RECENT DEVELOPMENT 101
13.9 EPIC SYSTEMS CORPORATION 102
13.9.1 COMPANY SNAPSHOT 102
13.9.2 GEOGRAPHICAL PRESENCE 102
13.9.3 PRODUCT PORTFOLIO 103
13.9.4 RECENT DEVELOPMENT 103
13.10 EXPERIAN INFORMATION SOLUTIONS, INC. 104
13.10.1 COMPANY SNAPSHOT 104
13.10.2 REVENUE ANALYSIS 104
13.10.3 GEOGRAPHICAL PRESENCE 105
13.10.4 PODUCT PORTFOLIO 105
13.10.5 RECENT DEVELOPMENT 106
13.11 SIEMENS 107
13.11.1 COMPANY SNAPSHOT 107
13.11.2 REVENUE ANALYSIS 107
13.11.3 GEOGRAPHICAL PRESENCE 108
13.11.4 PRODUCT PORTFOLIO 108
13.11.5 RECENT DEVELOPMENT 108
13.12 UNITEDHEALTH GROUP 109
13.12.1 COMPANY SNAPSHOT 109
13.12.2 REVENUE ANALYSIS 109
13.12.3 GEOGRAPHICAL PRESENCE 110
13.12.4 PRODUCT PORTFOLIO 110
13.12.5 RECENT DEVELOPMENT 111
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14 CONCLUSION 112
15 QUESTIONNAIRE 113
16 RELATED REPORTS 115
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