CHAPTER 1 INTRODUCTION

1.1. REPORT DESCRIPTION
1.2. KEY BENEFITS FOR STAKEHOLDERS
1.3. KEY MARKET SEGMENTS
1.4. KEY MARKET SEGMENTATION
1.5. RESEARCH METHODOLOGY

1.5.1. Secondary research
1.5.2. Primary research
1.5.3. Analyst tools and models

CHAPTER 2 EXECUTIVE SUMMARY

2.1. CXO PERSPECTIVE

CHAPTER 3 MARKET OVERVIEW

3.1. MARKET DEFINITION AND SCOPE
3.2. KEY FINDINGS

3.2.1. Top impacting factors
3.2.2. Top investment pockets
3.2.3. Top winning strategies

3.3. PORTERS FIVE FORCES ANALYSIS

3.3.1. Low bargaining power of suppliers
3.3.2. Moderate bargaining power of buyers
3.3.3. Moderate threat of substitutes
3.3.4. Moderate-to-high threat of new entrants
3.3.5. Moderate-to-high competitive rivalry

3.4. KEY PLAYER POSITIONING, 2016
3.5. MARKET DYNAMICS

3.5.1. Drivers

3.5.1.1. Proliferation of smart phones and BYOD trend
3.5.1.2. Penetration of Internet of Things

3.5.2. Restraint

3.5.2.1. Implementation issues

3.5.3. Opportunities

3.5.3.1. Increase in demand from developing countries
3.5.3.2. Increased market for cloud based solutions

CHAPTER 4 UNIFIED COMMUNICATION MARKET BY APPLICATION

4.1. OVERVIEW
4.2. VIDEO

4.2.1. Key market trends, growth factors and opportunities
4.2.2. Market size and forecast, by region
4.2.3. Market analysis by country

4.3. TELEPHONY

4.3.1. Key market trends, growth factors and opportunities
4.3.2. Market size and forecast, by region
4.3.3. Market analysis by country

4.4. CONFERENCING

4.4.1. Key market trends, growth factors and opportunities
4.4.2. Market size and forecast, by region
4.4.3. Market analysis by country

4.5. MOBILITY

4.5.1. Key market trends, growth factors and opportunities
4.5.2. Market size and forecast, by region
4.5.3. Market analysis by country

4.6. UNIFIED MESSAGING

4.6.1. Key market trends, growth factors and opportunities
4.6.2. Market size and forecast, by region
4.6.3. Market analysis by country

4.7. IM AND PRESENCE

4.7.1. Key market trends, growth factors and opportunities
4.7.2. Market size and forecast, by region
4.7.3. Market analysis by country

4.8. CONTACT CENTRE

4.8.1. Key market trends, growth factors and opportunities
4.8.2. Market size and forecast, by region
4.8.3. Market analysis by country

CHAPTER 5 GLOBAL UNIFIED COMMUNICATION MARKET, BY INDUSTRY VERTICAL

5.1. OVERVIEW
5.2. ENERGY AND UTILITIES

1.2.1 Key market trends, growth factors and opportunities
5.2.1. Market size and forecast, by region
5.2.2. Market analysis by country

5.3. IT AND TELECOM

1.3.1 Key market trends, growth factors and opportunities
5.3.1. Market size and forecast, by region
5.3.2. Market analysis by country

5.4. RETAIL

1.4.1 Key market trends, growth factors and opportunities
5.4.1. Market size and forecast, by region
5.4.2. Market analysis by country

5.5. HEALTHCARE

5.5.1. Key market trends, growth factors and opportunities
5.5.2. Market size and forecast, by region
5.5.3. Market analysis by country

5.6. MANUFACTURING

5.6.1. Key market trends, growth factors and opportunities
5.6.2. Market size and forecast, by region
5.6.3. Market analysis by country

5.7. BFSI

1.3.2 Key market trends, growth factors and opportunities
5.7.1. Market size and forecast, by region
5.7.2. Market analysis by country

5.8. PUBLIC SECTOR

1.3.3 Key market trends, growth factors and opportunities
5.8.1. Market size and forecast, by region
5.8.2. Market analysis by country

5.9. AEROSPACE AND DEFENCE

1.3.4 Key market trends, growth factors and opportunities
5.9.1. Market size and forecast, by region
5.9.2. Market analysis by country

5.10. OTHERS

1.3.5 Key market trends, growth factors and opportunities
5.10.1. Market size and forecast, by region
5.10.2. Market analysis by country

CHAPTER 6 UNIFIED COMMUNICATION MARKET, BY REGION

6.1. OVERVIEW
6.2. NORTH AMERICA

6.2.1. Key market trends, growth factors and opportunities
6.2.2. Market size and forecast by country
6.2.3. Market size and forecast by Application
6.2.4. Market size and forecast by Industry Vertical

6.2.4.1. U.S.

6.2.4.1.1. Market size and forecast by Application
6.2.4.1.2. Market size and forecast by Industry Vertical

6.2.4.2. Canada

6.2.4.2.1. Market size and forecast by Application
6.2.4.2.2. Market size and forecast by Industry Vertical

6.2.4.3. Mexico

6.2.4.3.1. Market size and forecast by Application
6.2.4.3.2. Market size and forecast by Industry Vertical

6.3. EUROPE

6.3.1. Key market trends, growth factors and opportunities
6.3.2. Market size and forecast by country
6.3.3. Market size and forecast by Application
6.3.4. Market size and forecast by Industry Vertical

6.3.4.1. UK

6.3.4.1.1. Market size and forecast by Application
6.3.4.1.2. Market size and forecast by Industry Vertical

6.3.4.2. Germany

6.3.4.2.1. Market size and forecast by Application
6.3.4.2.2. Market size and forecast by Industry Vertical

6.3.4.3. France

6.3.4.3.1. Market size and forecast by Application
6.3.4.3.2. Market size and forecast by Industry Vertical

6.3.4.4. Rest of Europe

6.3.4.4.1. Market size and forecast by Application
6.3.4.4.2. Market size and forecast by Industry Vertical

6.4. ASIA-PACIFIC

6.4.1. Key market trends, growth factors and opportunities
6.4.2. Market size and forecast by country
6.4.3. Market size and forecast by Application
6.4.4. Market size and forecast by Industry Vertical

6.4.4.1. China

6.4.4.1.1. Market size and forecast by Application
6.4.4.1.2. Market size and forecast by Industry Vertical

6.4.4.2. India

6.4.4.2.1. Market size and forecast by Application
6.4.4.2.2. Market size and forecast by Industry Vertical

6.4.4.3. Japan

6.4.4.3.1. Market size and forecast by Application
6.4.4.3.2. Market size and forecast by Industry Vertical

6.4.4.4. Rest of Asia-Pacific

6.4.4.4.1. Market size and forecast by Application
6.4.4.4.2. Market size and forecast by Industry Vertical

6.5. LAMEA

6.5.1. Key market trends, growth factors and opportunities
6.5.2. Market size and forecast by region
6.5.3. Market size and forecast by Application
6.5.4. Market size and forecast by Industry Vertical

6.5.4.1. Latin America

6.5.4.1.1. Market size and forecast by Application
6.5.4.1.2. Market size and forecast by Industry Vertical

6.5.4.2. Middle East

6.5.4.2.1. Market size and forecast by Application
6.5.4.2.2. Market size and forecast by Industry Vertical

6.5.4.3. Africa

6.5.4.3.1. Market size and forecast by Application
6.5.4.3.2. Market size and forecast by Industry Vertical

CHAPTER 7 COMPANY PROFILES

7.1. AASTRA

7.1.1. Company Overview
7.1.2. Financial performance
7.1.3. Key strategies & developments

7.2. ALCATEL-LUCENT

7.2.1. Company Overview
7.2.2. Financial performance
7.2.3. Key strategies & developments

7.3. AT&T

7.3.1. Company Overview
7.3.2. Financial performance
7.3.3. Key strategies & developments

7.4. CISCO

7.4.1. Company Overview
7.4.2. Financial performance
7.4.3. Key strategies & developments

7.5. CONNECT SOLUTIONS

7.5.1. Company Overview
7.5.2. Financial performance
7.5.3. Key strategies & developments

7.6. HEWLETT-PACKARD

7.6.1. Company Overview
7.6.2. Financial performance
7.6.3. Key strategies & developments

7.7. IBM

7.7.1. Company Overview
7.7.2. Financial performance
7.7.3. Key strategies & developments

7.8. MICROSOFT

7.8.1. Company Overview
7.8.2. Financial performance
7.8.3. Key strategies & developments

7.9. SIEMENS ENTERPRISE COMMUNICATIONS

7.9.1. Company Overview
7.9.2. Financial performance
7.9.3. Key strategies & developments

7.10. VERIZON COMMUNICATIONS

7.10.1. Company Overview
7.10.2. Financial performance
7.10.3. Key strategies & developments