Table of Contents

2019-2024 Global Speech Based Interactive Voice Response Software Market Report (Status and Outlook)

1 Scope of the Report
1.1 Market Introduction
1.2 Research Objectives
1.3 Years Considered
1.4 Market Research Methodology
1.5 Economic Indicators
1.6 Currency Considered

2 Executive Summary
2.1 World Market Overview
2.1.1 Global Speech Based Interactive Voice Response Software Market Size 2014-2024
2.1.2 Speech Based Interactive Voice Response Software Market Size CAGR by Region
2.2 Speech Based Interactive Voice Response Software Segment by Type
2.2.1 Cloud-based
2.2.2 On Premise
2.3 Speech Based Interactive Voice Response Software Market Size by Type
2.3.1 Global Speech Based Interactive Voice Response Software Market Size Market Share by Type (2014-2019)
2.3.2 Global Speech Based Interactive Voice Response Software Market Size Growth Rate by Type (2014-2019)
2.4 Speech Based Interactive Voice Response Software Segment by Application
2.4.1 Large Enterprise
2.4.2 Medium Enterprise
2.4.3 Small Enterprise
2.5 Speech Based Interactive Voice Response Software Market Size by Application
2.5.1 Global Speech Based Interactive Voice Response Software Market Size Market Share by Application (2014-2019)
2.5.2 Global Speech Based Interactive Voice Response Software Market Size Growth Rate by Application (2014-2019)

3 Global Speech Based Interactive Voice Response Software by Players
3.1 Global Speech Based Interactive Voice Response Software Market Size Market Share by Players
3.1.1 Global Speech Based Interactive Voice Response Software Market Size by Players (2017-2019)
3.1.2 Global Speech Based Interactive Voice Response Software Market Size Market Share by Players (2017-2019)
3.2 Global Speech Based Interactive Voice Response Software Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2017-2019)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion

4 Speech Based Interactive Voice Response Software by Regions
4.1 Speech Based Interactive Voice Response Software Market Size by Regions
4.2 Americas Speech Based Interactive Voice Response Software Market Size Growth
4.3 APAC Speech Based Interactive Voice Response Software Market Size Growth
4.4 Europe Speech Based Interactive Voice Response Software Market Size Growth
4.5 Middle East & Africa Speech Based Interactive Voice Response Software Market Size Growth

5 Americas
5.1 Americas Speech Based Interactive Voice Response Software Market Size by Countries
5.2 Americas Speech Based Interactive Voice Response Software Market Size by Type
5.3 Americas Speech Based Interactive Voice Response Software Market Size by Application
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Key Economic Indicators of Few Americas Countries

6 APAC
6.1 APAC Speech Based Interactive Voice Response Software Market Size by Countries
6.2 APAC Speech Based Interactive Voice Response Software Market Size by Type
6.3 APAC Speech Based Interactive Voice Response Software Market Size by Application
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
6.10 Key Economic Indicators of Few APAC Countries

7 Europe
7.1 Europe Speech Based Interactive Voice Response Software by Countries
7.2 Europe Speech Based Interactive Voice Response Software Market Size by Type
7.3 Europe Speech Based Interactive Voice Response Software Market Size by Application
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
7.9 Spain
7.10 Key Economic Indicators of Few Europe Countries

8 Middle East & Africa
8.1 Middle East & Africa Speech Based Interactive Voice Response Software by Countries
8.2 Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Type
8.3 Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Application
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries

9 Market Drivers, Challenges and Trends
9.1 Market Drivers and Impact
9.1.1 Growing Demand from Key Regions
9.1.2 Growing Demand from Key Applications and Potential Industries
9.2 Market Challenges and Impact
9.3 Market Trends

10 Global Speech Based Interactive Voice Response Software Market Forecast
10.1 Global Speech Based Interactive Voice Response Software Market Size Forecast (2019-2024)
10.2 Global Speech Based Interactive Voice Response Software Forecast by Regions
10.2.1 Global Speech Based Interactive Voice Response Software Forecast by Regions (2019-2024)
10.2.2 Americas Market Forecast
10.2.3 APAC Market Forecast
10.2.4 Europe Market Forecast
10.2.5 Middle East & Africa Market Forecast
10.3 Americas Forecast by Countries
10.3.1 United States Market Forecast
10.3.2 Canada Market Forecast
10.3.3 Mexico Market Forecast
10.3.4 Brazil Market Forecast
10.4 APAC Forecast by Countries
10.4.1 China Market Forecast
10.4.2 Japan Market Forecast
10.4.3 Korea Market Forecast
10.4.4 Southeast Asia Market Forecast
10.4.5 India Market Forecast
10.4.6 Australia Market Forecast
10.5 Europe Forecast by Countries
10.5.1 Germany Market Forecast
10.5.2 France Market Forecast
10.5.3 UK Market Forecast
10.5.4 Italy Market Forecast
10.5.5 Russia Market Forecast
10.5.6 Spain Market Forecast
10.6 Middle East & Africa Forecast by Countries
10.6.1 Egypt Market Forecast
10.6.2 South Africa Market Forecast
10.6.3 Israel Market Forecast
10.6.4 Turkey Market Forecast
10.6.5 GCC Countries Market Forecast
10.7 Global Speech Based Interactive Voice Response Software Forecast by Type
10.8 Global Speech Based Interactive Voice Response Software Forecast by Application

11 Key Players Analysis
11.1 8X8, Inc. (US)
11.1.1 Company Details
11.1.2 Speech Based Interactive Voice Response Software Product Offered
11.1.3 8X8, Inc. (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2017-2019)
11.1.4 Main Business Overview
11.1.5 8X8, Inc. (US) News
11.2 Nuance Communications, Inc. (US)
11.2.1 Company Details
11.2.2 Speech Based Interactive Voice Response Software Product Offered
11.2.3 Nuance Communications, Inc. (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2017-2019)
11.2.4 Main Business Overview
11.2.5 Nuance Communications, Inc. (US) News
11.3 Convergys Corporation (US)
11.3.1 Company Details
11.3.2 Speech Based Interactive Voice Response Software Product Offered
11.3.3 Convergys Corporation (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2017-2019)
11.3.4 Main Business Overview
11.3.5 Convergys Corporation (US) News
11.4 Avaya Inc. (US)
11.4.1 Company Details
11.4.2 Speech Based Interactive Voice Response Software Product Offered
11.4.3 Avaya Inc. (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2017-2019)
11.4.4 Main Business Overview
11.4.5 Avaya Inc. (US) News
11.5 Cisco Systems, Inc. (US)
11.5.1 Company Details
11.5.2 Speech Based Interactive Voice Response Software Product Offered
11.5.3 Cisco Systems, Inc. (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2017-2019)
11.5.4 Main Business Overview
11.5.5 Cisco Systems, Inc. (US) News
11.6 Connect First (US)
11.6.1 Company Details
11.6.2 Speech Based Interactive Voice Response Software Product Offered
11.6.3 Connect First (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2017-2019)
11.6.4 Main Business Overview
11.6.5 Connect First (US) News
11.7 West Corporation (US)
11.7.1 Company Details
11.7.2 Speech Based Interactive Voice Response Software Product Offered
11.7.3 West Corporation (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2017-2019)
11.7.4 Main Business Overview
11.7.5 West Corporation (US) News
11.8 Genesys Telecommunication Laboratories, Inc. (US)
11.8.1 Company Details
11.8.2 Speech Based Interactive Voice Response Software Product Offered
11.8.3 Genesys Telecommunication Laboratories, Inc. (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2017-2019)
11.8.4 Main Business Overview
11.8.5 Genesys Telecommunication Laboratories, Inc. (US) News
11.9 Verizon Communications Inc. (US)
11.9.1 Company Details
11.9.2 Speech Based Interactive Voice Response Software Product Offered
11.9.3 Verizon Communications Inc. (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2017-2019)
11.9.4 Main Business Overview
11.9.5 Verizon Communications Inc. (US) News
11.10 IVR Lab (US)
11.10.1 Company Details
11.10.2 Speech Based Interactive Voice Response Software Product Offered
11.10.3 IVR Lab (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2017-2019)
11.10.4 Main Business Overview
11.10.5 IVR Lab (US) News
11.11 Aspect Software Parent Inc. (US)
11.12 24/7 Customer, Inc. (US)
11.13 InContact Inc. (US)
11.14 NewVoiceMedia (UK)
11.15 Five9, Inc. (US)

12 Research Findings and Conclusion