Chapter 1. Introduction


1.1. Report Description and Scope

1.2. Research Scope

1.3. Research Methodology


1.3.1. Market Research Process

1.3.2. Market Research Methodology



Chapter 2. Executive Summary


2.1. Global Field Service Management Market, 2015-2023 (USD Billion)

2.2. Global Field Service Management Market: Snapshot



Chapter 3. Field Service Management - Market Dynamics


3.1. Introduction

3.2. Market Drivers


3.2.1. Global Field Service Management Market Drivers: Impact Analysis

3.2.2. Growing use of wearable devices and mobile apps among field workers

3.2.3. Efficient project planning

3.3. Market Restraints


3.3.1. Security concerns related to data discretion

3.3.2. High cost of field service management software and solutions

3.4. Opportunities


3.4.1. Need for better performance analysis and integration

3.5. Porters Five Forces Analysis


3.5.1. Bargaining Power of Suppliers

3.5.2. Bargaining Power of Buyers

3.5.3. Threat From New Entrants

3.5.4. Threat From New Substitutes

3.5.5. Degree of Competition

3.6. Market Attractiveness Analysis


3.6.1. Market Attractiveness Analysis, by Solution Segment

3.6.2. Market Attractiveness Analysis, by Deployment Mode Segment

3.6.3. Market Attractiveness Analysis, by Vertical Segment

3.6.4. Market Attractiveness Analysis, by Regional Segment



Chapter 4. Global Field Service Management Market - Competitive Landscape


4.1. Company Market Share Analysis (Subject to Data Availability)


4.1.1. Global Field Service Management Market: Company Market Share, 2017

4.2. Strategic Development


4.2.1. Acquisitions Mergers

4.2.2. New Product Launch

4.2.3. Agreements, Partnerships, Collaborations and Joint Ventures

4.2.4. Research and Development, Product and Regional Expansion



Chapter 5. Global Field Service Management Market - Solution Segment Analysis


5.1. Global Field Service Management Market: Solution Overview


5.1.1. Global Field Service Management Market Revenue Share, by Solution, 2017 and 2023

5.2. Work Order Management


5.2.1. Global Field Service Management Market by Work Order Management, 2015-2023 (USD Billion)

5.3. Inventory Management


5.3.1. Global Field Service Management Market by Inventory Management, 2015-2023 (USD Billion)

5.4. Customer Management


5.4.1. Global Field Service Management Market by Customer Management, 2015-2023 (USD Billion)

5.5. Mobile Field Service Management


5.5.1. Global Field Service Management Market by Mobile Field Service Management, 2015-2023 (USD Billion)

5.6. Schedule, Dispatch, Route Optimization


5.6.1. Global Field Service Management Market by Schedule, Dispatch, Route Optimization, 2015-2023 (USD Billion)

5.7. Billing, Invoicing, Mobile Payments


5.7.1. Global Field Service Management Market by Billing, Invoicing, Mobile Payments, 2015-2023 (USD Billion)

5.8. Others


5.8.1. Global Field Service Management Market by Other Solutions, 2015-2023 (USD Billion)



Chapter 6. Global Field Service Management Market - Deployment Mode Segment Analysis


6.1. Global Field Service Management Market: Deployment Mode Overview


6.1.1. Global Field Service Management Market Revenue Share, by Deployment Mode, 2017 and 2023

6.2. On-premises


6.2.1. Global Field Service Management Market for On-premises, 2015-2023 (USD Billion)

6.3. Cloud


6.3.1. Global Field Service Management Market for Cloud, 2015-2023 (USD Billion)



Chapter 7. Global Field Service Management Market - Vertical Segment Analysis


7.1. Global Field Service Management Market: Vertical Overview


7.1.1. Global Field Service Management Market Revenue Share, by Vertical, 2017 and 2023

7.2. Manufacturing


7.2.1. Global Field Service Management Market for Manufacturing, 2015-2023 (USD Billion)

7.3. BFSI


7.3.1. Global Field Service Management Market for BFSI, 2015-2023 (USD Billion)

7.4. Telecom IT


7.4.1. Global Field Service Management Market for Telecom IT, 2015-2023 (USD Billion)

7.5. Transportation Logistics


7.5.1. Global Field Service Management Market for Transportation Logistics, 2015-2023 (USD Billion)

7.6. Healthcare


7.6.1. Global Field Service Management Market for Healthcare, 2015-2023 (USD Billion)

7.7. Retail


7.7.1. Global Field Service Management Market for Retail, 2015-2023 (USD Billion)

7.8. Others


7.8.1. Global Field Service Management Market for Other Verticals, 2015-2023 (USD Billion)



Chapter 8. Global Field Service Management Market - Regional Segment Analysis


8.1. Global Field Service Management Market: Regional Overview


8.1.1. Global Field Service Management Market Revenue Share, by Region, 2017 and 2023

8.2. North America


8.2.1. North America Field Service Management Market, 2015-2023 (USD Billion)

8.2.2. North America Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)

8.2.3. North America Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)

8.2.4. North America Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)

8.2.5. U.S.


8.2.5.1. U.S. Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)

8.2.5.2. U.S. Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)

8.2.5.3. U.S. Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)

8.3. Europe


8.3.1. Europe Field Service Management Market, 2015-2023 (USD Billion)

8.3.2. Europe Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)

8.3.3. Europe Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)

8.3.4. Europe Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)

8.3.5. France


8.3.5.1. France Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)

8.3.5.2. France Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)

8.3.5.3. France Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)

8.3.6. UK


8.3.6.1. UK Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)

8.3.6.2. UK Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)

8.3.6.3. UK Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)

8.3.7. Germany


8.3.7.1. Germany Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)

8.3.7.2. Germany Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)

8.3.7.3. Germany Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)

8.4. Asia Pacific


8.4.1. Asia Pacific Field Service Management Market, 2015-2023 (USD Billion)

8.4.2. Asia Pacific Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)

8.4.3. Asia Pacific Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)

8.4.4. Asia Pacific Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)

8.4.5. India


8.4.5.1. India Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)

8.4.5.2. India Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)

8.4.5.3. India Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)

8.4.6. China


8.4.6.1. China Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)

8.4.6.2. China Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)

8.4.6.3. China Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)

8.4.7. Japan


8.4.7.1. Japan Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)

8.4.7.2. Japan Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)

8.4.7.3. Japan Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)

8.5. Latin America


8.5.1. Latin America Field Service Management Market, 2015-2023 (USD Billion)

8.5.2. Latin America Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)

8.5.3. Latin America Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)

8.5.4. Latin America Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)

8.5.5. Brazil


8.5.5.1. Brazil Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)

8.5.5.2. Brazil Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)

8.5.5.3. Brazil Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)

8.6. Middle East and Africa


8.6.1. Middle East and Africa Field Service Management Market, 2015-2023 (USD Billion)

8.6.2. Middle East and Africa Field Service Management Market Revenue, by Solution, 2015-2023 (USD Billion)

8.6.3. Middle East and Africa Field Service Management Market Revenue, by Deployment Mode, 2015-2023 (USD Billion)

8.6.4. Middle East and Africa Field Service Management Market Revenue, by Vertical, 2015-2023 (USD Billion)



Chapter 9. Company Profile


9.1. Oracle Corporation


9.1.1. Overview

9.1.2. Financials

9.1.3. Product Portfolio

9.1.4. Business Strategy

9.1.5. Recent development

9.2. SAP SE


9.2.1. Overview

9.2.2. Financials

9.2.3. Product Portfolio

9.2.4. Business Strategy

9.2.5. Recent Development

9.3. ClickSoftware Technologies Ltd.


9.3.1. Overview

9.3.2. Financials

9.3.3. Product Portfolio

9.3.4. Business Strategy

9.3.5. Recent Development

9.4. Astea International Inc.


9.4.1. Overview

9.4.2. Financials

9.4.3. Product Portfolio

9.4.4. Business Strategy

9.4.5. Recent Development

9.5. Coresystems AG


9.5.1. Overview

9.5.2. Financial

9.5.3. Product Portfolio

9.5.4. Business Strategy

9.5.5. Recent Development

9.6. IFS AB


9.6.1. Overview

9.6.2. Financial

9.6.3. Product portfolio

9.6.4. Business Strategy

9.6.5. Recent Development

9.7. Microsoft Corporation


9.7.1. Overview

9.7.2. Financial

9.7.3. Product portfolio

9.7.4. Business Strategy

9.7.5. Recent Development

9.8. Praxedo


9.8.1. Overview

9.8.2. Financial

9.8.3. Product Portfolio

9.8.4. Business Strategy

9.8.5. Recent Development

9.9. Retriever Communications Pty Ltd.


9.9.1. Overview

9.9.2. Financial

9.9.3. Product Portfolio

9.9.4. Business Strategy

9.9.5. Recent Development

9.10. ServiceMax, Inc.


9.10.1. Overview

9.10.2. Financial

9.10.3. Product Portfolio

9.10.4. Business Strategy

9.10.5. Recent Development