List of Tables
Table 1. Global Service Quality Management Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027
Table 2. Key Players of Enterprise Feedback Management (EFM)
Table 3. Key Players of Web analytics
Table 4. Key Players of Text analytics
Table 5. Key Players of Speech analytics
Table 6. Key Players of Others
Table 7. Global Service Quality Management Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027
Table 8. Global Service Quality Management Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027
Table 9. Global Service Quality Management Market Size by Regions (2016-2021) & (US$ Million)
Table 10. Global Service Quality Management Market Share by Regions (2016-2021)
Table 11. Global Service Quality Management Forecasted Market Size by Regions (2022-2027) & (US$ Million)
Table 12. Global Service Quality Management Market Share by Regions (2022-2027)
Table 13. Service Quality Management Market Trends
Table 14. Service Quality Management Market Drivers
Table 15. Service Quality Management Market Challenges
Table 16. Service Quality Management Market Restraints
Table 17. Global Service Quality Management Revenue by Players (2016-2021) & (US$ Million)
Table 18. Global Service Quality Management Market Share by Players (2016-2021)
Table 19. Global Top Service Quality Management Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Service Quality Management as of 2020)
Table 20. Ranking of Global Top Service Quality Management Companies by Revenue (US$ Million) in 2020
Table 21. Global 5 Largest Players Market Share by Service Quality Management Revenue (CR5 and HHI) & (2016-2021)
Table 22. Key Players Headquarters and Area Served
Table 23. Key Players Service Quality Management Product Solution and Service
Table 24. Date of Enter into Service Quality Management Market
Table 25. Mergers & Acquisitions, Expansion Plans
Table 26. Global Service Quality Management Market Size by Type (2016-2021) (US$ Million)
Table 27. Global Service Quality Management Revenue Market Share by Type (2016-2021)
Table 28. Global Service Quality Management Forecasted Market Size by Type (2022-2027) (US$ Million)
Table 29. Global Service Quality Management Revenue Market Share by Type (2022-2027) & (US$ Million)
Table 30. Global Service Quality Management Market Size Share by Application (2016-2021) & (US$ Million)
Table 31. Global Service Quality Management Revenue Market Share by Application (2016-2021)
Table 32. Global Service Quality Management Forecasted Market Size by Application (2022-2027) (US$ Million)
Table 33. Global Service Quality Management Revenue Market Share by Application (2022-2027) & (US$ Million)
Table 34. North America Service Quality Management Market Size by Type (2016-2021) (US$ Million)
Table 35. North America Service Quality Management Market Size by Type (2022-2027) & (US$ Million)
Table 36. North America Service Quality Management Market Size by Application (2016-2021) (US$ Million)
Table 37. North America Service Quality Management Market Size by Application (2022-2027) & (US$ Million)
Table 38. North America Service Quality Management Market Size by Country (2016-2021) & (US$ Million)
Table 39. North America Service Quality Management Market Size by Country (2022-2027) & (US$ Million)
Table 40. Europe Service Quality Management Market Size by Type (2016-2021) (US$ Million)
Table 41. Europe Service Quality Management Market Size by Type (2022-2027) & (US$ Million)
Table 42. Europe Service Quality Management Market Size by Application (2016-2021) (US$ Million)
Table 43. Europe Service Quality Management Market Size by Application (2022-2027) & (US$ Million)
Table 44. Europe Service Quality Management Market Size by Country (2016-2021) & (US$ Million)
Table 45. Europe Service Quality Management Market Size by Country (2022-2027) & (US$ Million)
Table 46. Asia-Pacific Service Quality Management Market Size by Type (2016-2021) (US$ Million)
Table 47. Asia-Pacific Service Quality Management Market Size by Type (2022-2027) & (US$ Million)
Table 48. Asia-Pacific Service Quality Management Market Size by Application (2016-2021) (US$ Million)
Table 49. Asia-Pacific Service Quality Management Market Size by Application (2022-2027) & (US$ Million)
Table 50. Asia-Pacific Service Quality Management Market Size by Region (2016-2021) & (US$ Million)
Table 51. Asia-Pacific Service Quality Management Market Size by Region (2022-2027) & (US$ Million)
Table 52. Latin America Service Quality Management Market Size by Type (2016-2021) (US$ Million)
Table 53. Latin America Service Quality Management Market Size by Type (2022-2027) & (US$ Million)
Table 54. Latin America Service Quality Management Market Size by Application (2016-2021) (US$ Million)
Table 55. Latin America Service Quality Management Market Size by Application (2022-2027) & (US$ Million)
Table 56. Latin America Service Quality Management Market Size by Country (2016-2021) & (US$ Million)
Table 57. Latin America Service Quality Management Market Size by Country (2022-2027) & (US$ Million)
Table 58. Middle East & Africa Service Quality Management Market Size by Type (2016-2021) (US$ Million)
Table 59. Middle East & Africa Service Quality Management Market Size by Type (2022-2027) & (US$ Million)
Table 60. Middle East & Africa Service Quality Management Market Size by Application (2016-2021) (US$ Million)
Table 61. Middle East & Africa Service Quality Management Market Size by Application (2022-2027) & (US$ Million)
Table 62. Middle East & Africa Service Quality Management Market Size by Country (2016-2021) & (US$ Million)
Table 63. Middle East & Africa Service Quality Management Market Size by Country (2022-2027) & (US$ Million)
Table 64. Adobe Systems Company Details
Table 65. Adobe Systems Business Overview
Table 66. Adobe Systems Service Quality Management Product
Table 67. Adobe Systems Revenue in Service Quality Management Business (2016-2021) & (US$ Million)
Table 68. Adobe Systems Recent Development
Table 69. Amdocs Company Details
Table 70. Amdocs Business Overview
Table 71. Amdocs Service Quality Management Product
Table 72. Amdocs Revenue in Service Quality Management Business (2016-2021) & (US$ Million)
Table 73. Amdocs Recent Development
Table 74. Alcate-Lucent Company Details
Table 75. Alcate-Lucent Business Overview
Table 76. Alcate-Lucent Service Quality Management Product
Table 77. Alcate-Lucent Revenue in Service Quality Management Business (2016-2021) & (US$ Million)
Table 78. Alcate-Lucent Recent Development
Table 79. Cisco Company Details
Table 80. Cisco Business Overview
Table 81. Cisco Service Quality Management Product
Table 82. Cisco Revenue in Service Quality Management Business (2016-2021) & (US$ Million)
Table 83. Cisco Recent Development
Table 84. Egain Corporation Company Details
Table 85. Egain Corporation Business Overview
Table 86. Egain Corporation Service Quality Management Product
Table 87. Egain Corporation Revenue in Service Quality Management Business (2016-2021) & (US$ Million)
Table 88. Egain Corporation Recent Development
Table 89. Ericsson Company Details
Table 90. Ericsson Business Overview
Table 91. Ericsson Service Quality Management Product
Table 92. Ericsson Revenue in Service Quality Management Business (2016-2021) & (US$ Million)
Table 93. Ericsson Recent Development
Table 94. HP Company Details
Table 95. HP Business Overview
Table 96. HP Service Quality Management Product
Table 97. HP Revenue in Service Quality Management Business (2016-2021) & (US$ Million)
Table 98. HP Recent Development
Table 99. IBM Company Details
Table 100. IBM Business Overview
Table 101. IBM Revenue in Service Quality Management Business (2016-2021) & (US$ Million)
Table 102. IBM Recent Development
Table 103. Oracle Company Details
Table 104. Oracle Business Overview
Table 105. Oracle Service Quality Management Product
Table 106. Oracle Revenue in Service Quality Management Business (2016-2021) & (US$ Million)
Table 107. Oracle Recent Development
Table 108. Research Programs/Design for This Report
Table 109. Key Data Information from Secondary Sources
Table 110. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Service Quality Management Market Share by Type: 2020 VS 2027
Figure 2. Enterprise Feedback Management (EFM) Features
Figure 3. Web analytics Features
Figure 4. Text analytics Features
Figure 5. Speech analytics Features
Figure 6. Others Features
Figure 7. Global Service Quality Management Market Share by Application: 2020 VS 2027
Figure 8. Small and Medium Enterprises Case Studies
Figure 9. Large Enterprises Case Studies
Figure 10. Service Quality Management Report Years Considered
Figure 11. Global Service Quality Management Market Size (US$ Million), Year-over-Year: 2016-2027
Figure 12. Global Service Quality Management Market Size (US$ Million), 2016 VS 2021 VS 2027
Figure 13. Global Service Quality Management Market Share by Regions: 2020 VS 2027
Figure 14. Global Service Quality Management Market Share by Regions (2022-2027)
Figure 15. Global Service Quality Management Market Share by Players in 2020
Figure 16. Global Top Service Quality Management Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Service Quality Management as of 2020
Figure 17. The Top 10 and 5 Players Market Share by Service Quality Management Revenue in 2020
Figure 18. Global Service Quality Management Revenue Market Share by Type (2016-2021)
Figure 19. Global Service Quality Management Revenue Market Share by Type (2022-2027)
Figure 20. North America Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 21. North America Service Quality Management Market Share by Type (2016-2027)
Figure 22. North America Service Quality Management Market Share by Application (2016-2027)
Figure 23. North America Service Quality Management Market Share by Country (2016-2027)
Figure 24. United States Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 25. Canada Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 26. Europe Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 27. Europe Service Quality Management Market Share by Type (2016-2027)
Figure 28. Europe Service Quality Management Market Share by Application (2016-2027)
Figure 29. Europe Service Quality Management Market Share by Country (2016-2027)
Figure 30. Germany Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 31. France Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 32. U.K. Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 33. Italy Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 34. Russia Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 35. Nordic Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 36. Asia-Pacific Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 37. Asia-Pacific Service Quality Management Market Share by Type (2016-2027)
Figure 38. Asia-Pacific Service Quality Management Market Share by Application (2016-2027)
Figure 39. Asia-Pacific Service Quality Management Market Share by Region (2016-2027)
Figure 40. China Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 41. Japan Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 42. South Korea Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 43. Southeast Asia Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 44. India Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 45. Australia Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 46. Latin America Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 47. Latin America Service Quality Management Market Share by Type (2016-2027)
Figure 48. Latin America Service Quality Management Market Share by Application (2016-2027)
Figure 49. Latin America Service Quality Management Market Share by Country (2016-2027)
Figure 50. Mexico Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 51. Brazil Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 52. Middle East & Africa Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 53. Middle East & Africa Service Quality Management Market Share by Type (2016-2027)
Figure 54. Middle East & Africa Service Quality Management Market Share by Application (2016-2027)
Figure 55. Middle East & Africa Service Quality Management Market Share by Country (2016-2027)
Figure 56. Turkey Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 57. Saudi Arabia Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 58. UAE Service Quality Management Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 59. Adobe Systems Revenue Growth Rate in Service Quality Management Business (2016-2021)
Figure 60. Amdocs Revenue Growth Rate in Service Quality Management Business (2016-2021)
Figure 61. Alcate-Lucent Revenue Growth Rate in Service Quality Management Business (2016-2021)
Figure 62. Cisco Revenue Growth Rate in Service Quality Management Business (2016-2021)
Figure 63. Egain Corporation Revenue Growth Rate in Service Quality Management Business (2016-2021)
Figure 64. Ericsson Revenue Growth Rate in Service Quality Management Business (2016-2021)
Figure 65. HP Revenue Growth Rate in Service Quality Management Business (2016-2021)
Figure 66. IBM Revenue Growth Rate in Service Quality Management Business (2016-2021)
Figure 67. Oracle Revenue Growth Rate in Service Quality Management Business (2016-2021)
Figure 68. Bottom-up and Top-down Approaches for This Report
Figure 69. Data Triangulation
Figure 70. Key Executives Interviewed

LIST OF FIGURE