LIST OF TABLES
TABLE 1 MAJOR COMPANIES IN U.S. IN 2017 33
TABLE 2 NAMING CONVENTIONS IN ICD-10 CODING SYSTEMS 37
TABLE 3 NORTH AMERICA HEALTHCARE BPO MARKET, BY COMPONENT, 2017- 2026 (USD MILLION) 41
TABLE 4 NORTH AMERICA PAYER SERVICES IN HEALTHCARE BPO MARKET, BY COMPONENT, 2017- 2026 (USD MILLION) 42
TABLE 5 NORTH AMERICA PROVIDER SERVICES IN HEALTHCARE BPO MARKET, BY COMPONENT, 2017- 2026 (USD MILLION) 44
TABLE 6 NORTH AMERICA PHARMACEUTICAL SERVICES IN HEALTHCARE BPO MARKET, BY COMPONENT, 2017- 2026 (USD MILLION) 46
TABLE 7 NORTH AMERICA HEALTHCARE BPO MARKET, BY END USER, 2017- 2026 (USD MILLION) 50
TABLE 8 NORTH AMERICA HEALTHCARE BPO MARKET, BY COUNTRY, 2017-2026 (USD MILLION) 57
TABLE 9 NORTH AMERICA HEALTHCARE BPO MARKET, BY COMPONENT, 2017-2026 (USD MILLION) 57
TABLE 10 NORTH AMERICA PROVIDER SERVICES IN HEALTHCARE BPO MARKET, BY COMPONENT, 2017-2026 (USD MILLION) 57
TABLE 11 NORTH AMERICA PAYER SERVICES IN HEALTHCARE BPO MARKET, BY COMPONENT, 2017-2026 (USD MILLION) 58
TABLE 12 NORTH AMERICA PHARMACEUTICAL SERVICES IN HEALTHCARE BPO MARKET, BY COMPONENT, 2017-2026 (USD MILLION) 58
TABLE 13 NORTH AMERICA HEALTHCARE BPO MARKET, BY END USER, 2017-2026 (USD MILLION) 59
TABLE 14 U.S. HEALTHCARE BPO MARKET, BY COMPONENT, 2017-2026 (USD MILLION) 60
TABLE 15 U.S. PROVIDER SERVICES IN HEALTHCARE BPO MARKET, BY COMPONENT, 2017-2026 (USD MILLION) 60
TABLE 16 U.S. PAYER SERVICES IN HEALTHCARE BPO MARKET, BY COMPONENT, 2017-2026 (USD MILLION) 61
TABLE 17 U.S. PHARMACEUTICAL SERVICES IN HEALTHCARE BPO MARKET, BY COMPONENT, 2017-2026 (USD MILLION) 61
TABLE 18 U.S. HEALTHCARE BPO MARKET, BY END USER, 2017-2026 (USD MILLION) 62
TABLE 19 CANADA HEALTHCARE BPO MARKET, BY COMPONENT, 2017-2026 (USD MILLION) 63
TABLE 20 CANADA PROVIDER SERVICES IN HEALTHCARE BPO MARKET, BY COMPONENT, 2017-2026 (USD MILLION) 63
TABLE 21 CANADA PAYER SERVICES IN HEALTHCARE BPO MARKET, BY COMPONENT, 2017-2026 (USD MILLION) 64
TABLE 22 CANADA PHARMACEUTICAL SERVICES IN HEALTHCARE BPO MARKET, BY COMPONENT, 2017-2026 (USD MILLION) 64
TABLE 23 CANADA HEALTHCARE BPO MARKET, BY END USER, 2017-2026 (USD MILLION) 65
TABLE 24 MEXICO HEALTHCARE BPO MARKET, BY COMPONENT, 2017-2026 (USD MILLION) 66
TABLE 25 MEXICO PROVIDER SERVICES IN HEALTHCARE BPO MARKET, BY COMPONENT, 2017-2026 (USD MILLION) 66
TABLE 26 MEXICO PAYER SERVICES IN HEALTHCARE BPO MARKET, BY COMPONENT, 2017-2026 (USD MILLION) 67
TABLE 27 MEXICO PHARMACEUTICAL SERVICES IN HEALTHCARE BPO MARKET, BY COMPONENT, 2017-2026 (USD MILLION) 67
TABLE 28 MEXICO HEALTHCARE BPO MARKET, BY END USER, 2017-2026 (USD MILLION) 68
LIST OF FIGURE
LIST OF FIGURES
FIGURE 1 NORTH AMERICA HEALTHCARE BPO MARKET: SEGMENTATION 16
FIGURE 2 NORTH AMERICA HEALTHCARE BPO MARKET: DATA TRIANGULATION 19
FIGURE 3 NORTH AMERICA HEALTHCARE BPO MARKET: DROC ANALYSIS 20
FIGURE 4 NORTH AMERICA HEALTHCARE BPO MARKET: BOTTOM UP APPROACH 21
FIGURE 5 NORTH AMERICA HEALTHCARE BPO MARKET: TOP DOWN APPROACH 21
FIGURE 6 NORTH AMERICA HEALTHCARE BPO MARKET: INTERVIEW DEMOGRAPHICS 22
FIGURE 7 NORTH AMERICA HEALTHCARE BPO MARKET: THE MARKET CHALLENGE MATRIX 23
FIGURE 8 NORTH AMERICA HEALTHCARE BPO MARKET: DBMR MARKET POSITION GRID 24
FIGURE 9 NORTH AMERICA HEALTHCARE BPO MARKET: SEGMENTATION 28
FIGURE 10 MAJOR FACTOR DRIVING THE GROWTH OF THIS MARKET ARE REGULATORY CHANGES IN THE U.S. PRESSURE TO REDUCE RISING HEALTHCARE COSTS EXPECTED TO DRIVE THE MARKET FOR NORTH AMERICA HEALTHCARE BPO MARKET IN THE FORECAST PERIOD OF 2019 TO 2026 29
FIGURE 11 PROVIDER SERVICES SEGMENT IS EXPECTED TO ACCOUNT FOR THE LARGEST SHARE OF THE NORTH AMERICA HEALTHCARE BPO MARKET IN 2019 & 2026 30
FIGURE 12 DRIVERS, RESTRAINTS, OPPORTUNITIES AND CHALLENGE OF NORTH AMERICA HEALTHCARE BPO MARKET 32
FIGURE 13 TOTAL NATIONAL HEALTH EXPENDITURES IN U.S., USD BILLIONS, 2015-2017 34
FIGURE 14 NORTH AMERICA HEALTHCARE BPO MARKET : BY COMPONENT, 2018 40
FIGURE 15 NORTH AMERICA HEALTHCARE BPO MARKET : BY END USER, 2018 49
FIGURE 16 NORTH AMERICA HEALTHCARE BPO MARKET: SNAPSHOT (2018) 54
FIGURE 17 NORTH AMERICA HEALTHCARE BPO MARKET: BY COUNTRY (2018) 55
FIGURE 18 NORTH AMERICA HEALTHCARE BPO MARKET: BY COUNTRY (2019) 55
FIGURE 19 NORTH AMERICA HEALTHCARE BPO MARKET: BY COUNTRY (2018 & 2026) 56
FIGURE 20 NORTH AMERICA HEALTHCARE BPO MARKET: BY COMPONENT (2019 - 2026) 56
FIGURE 21 NORTH AMERICA HEALTHCARE BPO MARKET: COMPANY SHARE 2018 (%) 69
