A business process is a collection of related, structured activities or tasks by people or equipment that in a specific sequence produces a service or product (serves a particular business goal) for a particular customer or customers. Business processes occur in all organizantional level and it may or may not be visible to customers. A business process may often be visualized (modeled) as a flowchart of a sequence of activities with interleaving decision points or as a process matrix of a sequence of activities with relevance rules based on data in the process. The benefits of using business processes include improved customer satisfaction and improved agility for reacting to rapid market change. Process-oriented organizations break down the barriers of structural departments and try to avoid functional silos.
This report elaborates the market size, market characteristics, and market growth of the Business Process industry, and breaks down according to the type, application, and consumption area of Business Process. The report also conducted a PESTEL analysis of the industry to study the main influencing factors and entry barriers of the industry.

In Chapter 3.4 of the report, the impact of the COVID-19 outbreak on the industry was fully assessed. Fully risk assessment and industry recommendations were made for Business Process in a special period. This chapter also compares the markets of Pre COVID-19 and Post COVID-19.
In addition, chapters 8-12 consider the impact of COVID-19 on the regional economy.

Key players in the global Business Process market covered in Chapter 13:
Accenture
Wipro
SAP SE
Fujitsu
Capgemini
IBM
HCL
Cognizant
Genpact
Oracle
EXL
TCS

In Chapter 6, on the basis of types, the Business Process market from 2015 to 2025 is primarily split into:
Operations
Accounting and Finance
Sales and Marketing
Customer Service and Support
Human Resource Management (HRM)
Procurement and Supply Chain Management
Others

In Chapter 7, on the basis of applications, the Business Process market from 2015 to 2025 covers:
BFSI
Telecom and IT
Manufacturing
ECommerce and Retail
Healthcare
Government
Others

Geographically, the detailed analysis of production, trade of the following countries is covered in Chapter 4.2, 5:
United States
Europe
China
Japan
India

Geographically, the detailed analysis of consumption, revenue, market share and growth rate of the following regions are covered in Chapter 8, 9, 10, 11, 12:
North America (Covered in Chapter 8)
United States
Canada
Mexico
Europe (Covered in Chapter 9)
Germany
UK
France
Italy
Spain
Others
Asia-Pacific (Covered in Chapter 10)
China
Japan
India
South Korea
Southeast Asia
Others
Middle East and Africa (Covered in Chapter 11)
Saudi Arabia
UAE
South Africa
Others
South America (Covered in Chapter 12)
Brazil
Others

Years considered for this report:
Historical Years: 2015-2019
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2020-2025