The global enterprise collaboration market revenue was around US$ 55.9 billion in 2023 and is estimated to reach US$ 195.1 billion by 2032, growing at a compound annual growth rate (CAGR) of 15.2% during the forecast period from 2024 to 2032.
Enterprise collaboration tools support organizations by delivering seamless communication between employees. This enhances the functioning productivity and efficiency of the employees, thereby allowing organizations to fulfill their business objectives. Enterprise collaboration tools offer collaboration and data synchronization solutions across organizations and contain features like checking calendars, official emails, and contacts.
Factors Influencing Market Growth
- The key factor that propels the growth of the enterprise collaboration market includes the rising demand for real-time and remote collaboration tools and the rise in the adoption of cloud-based services to accelerate collaboration.
- The growth in demand for project and task management solutions is considered an essential factor in increasing the growth of the enterprise collaboration market.
- The lack of infrastructure and network connectivity issues is anticipated to hinder the growth of the enterprise collaboration market.
- The rise in the adoption of ML and AI to enhance collaboration abilities contributes greatly to the growth of the enterprise collaboration market.
Impact of COVID-19
The impact of the COVID-19 pandemic had a positive influence on the global enterprise collaboration industry. The COVID-19 pandemic redefined work standards, with remote work becoming the new normal. As a result, collaboration tools played a key role in sustaining employee productivity and business continuity. Also, the education sector saw a surge in demand for virtual classrooms and online learning platforms. Collaboration tools tailored for educational institutions thrived during COVID-19.
Regional Analysis
In 2023, North America dominated the global enterprise collaboration market in terms of revenue. This is attributed to the North American businesses are actively seeking digital transformation initiatives to stay competitive and fulfill the growing requirements of customers.
Leading Companies
The leading prominent companies profiled in the global enterprise collaboration market are: -
- Adobe, Inc.
- Cloud Software Group, Inc.
- Microsoft Corporation
- Huawei Technologies Co. Ltd.
- SAP SE
- IBM Corporation
- Cisco Systems, Inc.
- Salesforce, Inc.
- Meta
- Google LLC.
- Other prominent key players
Segmentation Outline
The global enterprise collaboration market segmentation focuses on Type, Deployment Mode, Application, Industry Vertical, and Region.
Segmentation based on Type
- Solution
- Service
Segmentation based on Deployment Mode
- On-premise
- Cloud
Segmentation based on Application
- Communication Tools
- Conferencing Tools
- Coordination Tools
Segmentation based on Industry Vertical
- IT and Telecom
- Manufacturing
- BFSI
- Retail and Consumer Goods
- Education
- Transportation and Logistics
- Healthcare
- Others
Segmentation based on Region
- North America
- The U.S.
- Canada
- Europe
- UK
- Germany
- France
- Italy
- Spain
- Netherlands
- Rest of Europe
- Asia-Pacific
- China
- Japan
- India
- Australia
- South Korea
- Singapore
- Rest Of Asia-Pacific
- LAMEA
- Latin America
- Middle East
- Africa