The global AI in Telecommunication market revenue was around US$ 2.3 billion in 2023 and is estimated to reach US$ 54.2 billion by 2032, growing at a compound annual growth rate (CAGR) of 41.4% during the forecast period from 2024 to 2032.

Artificial Intelligence in telecom utilizes algorithms and software to assess human perception to analyze big data like call records, data consumption, and the usage of the application to enhance the customer experience. Also, AI allows telecommunication operators to notice flaws in network security, and network, network optimization and deliver virtual assistance.

Factors Influencing Market Growth

- The AI in telecommunication market will grow as improvements like 5G technology in smartphones will increase.

- Artificial intelligence (AI) and machine learning (ML) technologies are anticipated to play an important role in the automation of networks and the integration of 5G cellular networking technologies, which is driving the market growth.

- Improvements like 5G technology in smartphones will offer lucrative growth opportunities for the AI in telecommunication market in the future.

Impact of COVID-19

The impact of the COVID-19 pandemic had a positive influence on the global AI in telecommunication market. The restrictive containment measures, including remote working, social distancing, and the closure of commercial activities pushed companies to rearrange their functions to initiate remote working.

During the pandemic, remote working, telecommunications technology, and video conferencing have quickly appeared as necessary business enablers. Also, streaming services like Netflix acquired a rise among millennials, setting the telecom industry in the center. Therefore, the AI in telecommunication market noticed growth due to the COVID-19 pandemic.

Regional Analysis

North America dominates the global AI in telecommunication industry. The growth of the market in this region is attributed to several factors like the rise in digitalization and the adoption of cutting-edge technologies like ML and AI by the end users. Also, the presence of top key players is delivering ample growth opportunities for the growth of the market.

Also, Asia-Pacific is anticipated to notice the highest growth rate during the forecast period because of the rapid development of digital infrastructure across the Asia-Pacific region.

Leading Companies

The leading prominent companies profiled in the global AI in telecommunication market are: -

- AT&T
- Cisco Systems, Inc.
- Google, LLC
- IBM Corporation
- Infosys Limited
- Intel Corporation
- Microsoft
- Nuance Communications, Inc.
- Salesforce, Inc.
- ZTE Corporation
- Other prominent key players

Segmentation Outline

The global AI in telecommunication market segmentation focuses on Component, Deployment Model, Technology, Application, and Region.

Segmentation based on Component

- Solution
- Service

Segmentation based on Deployment Model

- On-Premise
- Cloud

Segmentation based on Technology

- Machine Learning
- Natural Language Processing (NLP)
- Data Analytics
- Others

Segmentation based on Application

- Customer Analytics
- Network Security
- Network Optimization
- Self-Diagnostics
- Virtual Assistance
- Others

Segmentation based on Region

- North America
- The U.S.
- Canada
- Europe
- UK
- Germany
- France
- Italy
- Spain
- Netherlands
- Rest of Europe
- Asia-Pacific
- China
- Japan
- India
- Australia
- South Korea
- Singapore
- Rest Of Asia-Pacific
- LAMEA
- Latin America
- Middle East
- Africa