Healthcare Chatbots Market Research Report: by Component (Software, Services), by Deployment (On-premise, Cloud-based), by Application (Medication Assistance, Appointment Scheduling & Medical Guidance), by End-user (Patients, Healthcare Providers, Insurance Companies, Others), and Region - Global Forecast till 2023
Market analysis
Healthcare chatbots are programs which help patients with their queries and questions. This diminishes the burden on the clinical staff and gives them a chance to concentrate on their occupations. Automation of different work process forms in the medicinal services segment is probably going to move the interest for these virtual assistants. The ascent saw in downloads of Healthcare chatbots mobile applications has flagged the abnormal state of trust towards chatbots by patients. Also, rise of telehealth and remote healthcare services are additional proof of the switching to another lane in patient commitment. As per the information by Anthem Insurance Companies Inc., near 52% patients achieve their health information through applications and near 36% specialists endorse with the utilization of portable applications for treating patients. Be that as it may, worries of data privacy and deficiency of talented healthcare IT experts can hamper the market development. The market is expected to reach the value of USD 316.85 million by the year 2023 by growing at 21.10% CAGR over the forecast period (2018-2023).
Market segmentation
Based on its components, the global healthcare chatbots market include services and software. On the basis of its deployment, the market is bifurcated into cloud-based and on-premise. Based on its applications, the market is divided into medical guidance and medication assistance and appointment scheduling. Major end-users of healthcare chatbots market are healthcare providers, patients, insurance companies, and others.
Regional analysis
Geographically, the global healthcare chatbots market is divided into global regions like Europe, North America, Asia- Pacific, Middle East, LATAM, and Africa.
Major players
HealthTap, Inc. (U.S.), Babylon Health (U.K.), GYANT.COM, Inc. (U.S.), Sensely, Inc. (U.S.), Your.MD (U.K.), Buoy Health, Inc. (U.S.), Infermedica (Poland), PACT Care BV (The Netherlands), among others are some of the major players in the global healthcare chatbots market.
