Global ServiceNow Tech Service Market is valued at approximately USD 33.66 billion in 2023 and is anticipated to grow with a healthy growth rate of more than 17.63% over the forecast period 2024-2032. ServiceNow tech services are pivotal in enabling digital transformation, offering critical capabilities such as implementation, customization, and integration to adapt the ServiceNow platform to specific business requirements. The ServiceNow platform has rapidly become a preferred automation platform among enterprises due to its robust workflow automation features. This surge in platform adoption drives a corresponding increase in demand for related technology services, as organizations seek assistance with installation, configuration, and ongoing maintenance.
The Global ServiceNow Tech Service Market is driven by embracing digital transformation to enhance process clarity, efficiency, and customer experience modernization. As a result, ServiceNow's tech services are experiencing robust growth, driven by the need to manage growing workflow complexity and integrate various applications within the ServiceNow ecosystem. These services provide essential expertise in automation scripting, integration architecture, and security configuration, addressing the significant market gap caused by the shortage of skilled ServiceNow professionals. Service providers are well-positioned to bridge this gap by delivering specialized knowledge and alleviating resource constraints faced by client organizations. However, high cost of implementation is going to impede the overall demand for the market during the forecast period 2024-2032.
The key regions considered for the market study includes Asia Pacific, North America, Europe, Latin America, and Rest of the World. In 2023, North America held a significant market share driven by the rapid adoption of digital transformation across various sectors. The region's strong technological infrastructure and the presence of key market players foster an environment conducive to the growth of ServiceNow tech services. Furthermore, the increasing complexity of enterprise workflows and the need for seamless integration of applications continue to fuel demand for these services, driving substantial investments in the market.
Major market players included in this report are:
ServiceNow
Broadcom
Epicor Software Corporation
Hewlett Packard Enterprise
IBM Corporation
Microsoft Corporation
Oracle Corporation
SAP SE
SYSPRO
Zoho Corporation
Adobe Inc.
Salesforce.com, Inc.
Workday, Inc.
Atlassian Corporation Plc
Infor
The detailed segments and sub-segment of the market are explained below:
By Service:
IT Services
Portfolio Management Services
IT Asset Management Services
Enterprise Asset Management Services
Governance, Risk, and Compliance Services
Operational Technology Management Services
By Enterprise Size:
Small Offices
Small Enterprises
Medium-sized Enterprises
Large Enterprises
Very Large Enterprises
By Industry:
Service
Distribution Services
Public Sector
Finance
Manufacturing and Resources
Infrastructure
By Region:
North America:
U.S.
Canada
Europe:
UK
Germany
France
Spain
Italy
ROE
Asia Pacific:
China
India
Japan
Australia
South Korea
RoAPAC
Latin America:
Brazil
Mexico
RoLA
Middle East & Africa:
Saudi Arabia
South Africa
RoMEA
Years considered for the study are as follows:
Historical year - 2022
Base year - 2023
Forecast period - 2024 to 2032
Key Takeaways:
Market Estimates & Forecast for 10 years from 2022 to 2032.
Annualized revenues and regional level analysis for each market segment.
Detailed analysis of geographical landscape with Country level analysis of major regions.
Competitive landscape with information on major players in the market.
Analysis of key business strategies and recommendations on future market approach.
Analysis of competitive structure of the market.
Demand side and supply side analysis of the market
