Table of Contents

2019-2024 Global Healthcare CRM (Customer Relationship Management) Market Report (Status and Outlook)

1 Scope of the Report
1.1 Market Introduction
1.2 Research Objectives
1.3 Years Considered
1.4 Market Research Methodology
1.5 Economic Indicators
1.6 Currency Considered

2 Executive Summary
2.1 World Market Overview
2.1.1 Global Healthcare CRM (Customer Relationship Management) Market Size 2014-2024
2.1.2 Healthcare CRM (Customer Relationship Management) Market Size CAGR by Region
2.2 Healthcare CRM (Customer Relationship Management) Segment by Type
2.2.1 Predictive CRM
2.2.2 Mobile CRM
2.2.3 Cloud-Based CRM
2.2.4 Social CRM
2.2.5 Collaborative CRM
2.3 Healthcare CRM (Customer Relationship Management) Market Size by Type
2.3.1 Global Healthcare CRM (Customer Relationship Management) Market Size Market Share by Type (2014-2019)
2.3.2 Global Healthcare CRM (Customer Relationship Management) Market Size Growth Rate by Type (2014-2019)
2.4 Healthcare CRM (Customer Relationship Management) Segment by Application
2.4.1 Relationship Management
2.4.2 Case Coordination
2.4.3 Community Outreach
2.4.4 Case Management
2.4.5 Other
2.5 Healthcare CRM (Customer Relationship Management) Market Size by Application
2.5.1 Global Healthcare CRM (Customer Relationship Management) Market Size Market Share by Application (2014-2019)
2.5.2 Global Healthcare CRM (Customer Relationship Management) Market Size Growth Rate by Application (2014-2019)

3 Global Healthcare CRM (Customer Relationship Management) by Players
3.1 Global Healthcare CRM (Customer Relationship Management) Market Size Market Share by Players
3.1.1 Global Healthcare CRM (Customer Relationship Management) Market Size by Players (2017-2019)
3.1.2 Global Healthcare CRM (Customer Relationship Management) Market Size Market Share by Players (2017-2019)
3.2 Global Healthcare CRM (Customer Relationship Management) Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2017-2019)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion

4 Healthcare CRM (Customer Relationship Management) by Regions
4.1 Healthcare CRM (Customer Relationship Management) Market Size by Regions
4.2 Americas Healthcare CRM (Customer Relationship Management) Market Size Growth
4.3 APAC Healthcare CRM (Customer Relationship Management) Market Size Growth
4.4 Europe Healthcare CRM (Customer Relationship Management) Market Size Growth
4.5 Middle East & Africa Healthcare CRM (Customer Relationship Management) Market Size Growth

5 Americas
5.1 Americas Healthcare CRM (Customer Relationship Management) Market Size by Countries
5.2 Americas Healthcare CRM (Customer Relationship Management) Market Size by Type
5.3 Americas Healthcare CRM (Customer Relationship Management) Market Size by Application
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Key Economic Indicators of Few Americas Countries

6 APAC
6.1 APAC Healthcare CRM (Customer Relationship Management) Market Size by Countries
6.2 APAC Healthcare CRM (Customer Relationship Management) Market Size by Type
6.3 APAC Healthcare CRM (Customer Relationship Management) Market Size by Application
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
6.10 Key Economic Indicators of Few APAC Countries

7 Europe
7.1 Europe Healthcare CRM (Customer Relationship Management) by Countries
7.2 Europe Healthcare CRM (Customer Relationship Management) Market Size by Type
7.3 Europe Healthcare CRM (Customer Relationship Management) Market Size by Application
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
7.9 Spain
7.10 Key Economic Indicators of Few Europe Countries

8 Middle East & Africa
8.1 Middle East & Africa Healthcare CRM (Customer Relationship Management) by Countries
8.2 Middle East & Africa Healthcare CRM (Customer Relationship Management) Market Size by Type
8.3 Middle East & Africa Healthcare CRM (Customer Relationship Management) Market Size by Application
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries

9 Market Drivers, Challenges and Trends
9.1 Market Drivers and Impact
9.1.1 Growing Demand from Key Regions
9.1.2 Growing Demand from Key Applications and Potential Industries
9.2 Market Challenges and Impact
9.3 Market Trends

10 Global Healthcare CRM (Customer Relationship Management) Market Forecast
10.1 Global Healthcare CRM (Customer Relationship Management) Market Size Forecast (2019-2024)
10.2 Global Healthcare CRM (Customer Relationship Management) Forecast by Regions
10.2.1 Global Healthcare CRM (Customer Relationship Management) Forecast by Regions (2019-2024)
10.2.2 Americas Market Forecast
10.2.3 APAC Market Forecast
10.2.4 Europe Market Forecast
10.2.5 Middle East & Africa Market Forecast
10.3 Americas Forecast by Countries
10.3.1 United States Market Forecast
10.3.2 Canada Market Forecast
10.3.3 Mexico Market Forecast
10.3.4 Brazil Market Forecast
10.4 APAC Forecast by Countries
10.4.1 China Market Forecast
10.4.2 Japan Market Forecast
10.4.3 Korea Market Forecast
10.4.4 Southeast Asia Market Forecast
10.4.5 India Market Forecast
10.4.6 Australia Market Forecast
10.5 Europe Forecast by Countries
10.5.1 Germany Market Forecast
10.5.2 France Market Forecast
10.5.3 UK Market Forecast
10.5.4 Italy Market Forecast
10.5.5 Russia Market Forecast
10.5.6 Spain Market Forecast
10.6 Middle East & Africa Forecast by Countries
10.6.1 Egypt Market Forecast
10.6.2 South Africa Market Forecast
10.6.3 Israel Market Forecast
10.6.4 Turkey Market Forecast
10.6.5 GCC Countries Market Forecast
10.7 Global Healthcare CRM (Customer Relationship Management) Forecast by Type
10.8 Global Healthcare CRM (Customer Relationship Management) Forecast by Application

11 Key Players Analysis
11.1 SAP
11.1.1 Company Details
11.1.2 Healthcare CRM (Customer Relationship Management) Product Offered
11.1.3 SAP Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
11.1.4 Main Business Overview
11.1.5 SAP News
11.2 Veeva Systems
11.2.1 Company Details
11.2.2 Healthcare CRM (Customer Relationship Management) Product Offered
11.2.3 Veeva Systems Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
11.2.4 Main Business Overview
11.2.5 Veeva Systems News
11.3 Salesforce
11.3.1 Company Details
11.3.2 Healthcare CRM (Customer Relationship Management) Product Offered
11.3.3 Salesforce Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
11.3.4 Main Business Overview
11.3.5 Salesforce News
11.4 Oracle
11.4.1 Company Details
11.4.2 Healthcare CRM (Customer Relationship Management) Product Offered
11.4.3 Oracle Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
11.4.4 Main Business Overview
11.4.5 Oracle News
11.5 IBM
11.5.1 Company Details
11.5.2 Healthcare CRM (Customer Relationship Management) Product Offered
11.5.3 IBM Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
11.5.4 Main Business Overview
11.5.5 IBM News
11.6 Cerner
11.6.1 Company Details
11.6.2 Healthcare CRM (Customer Relationship Management) Product Offered
11.6.3 Cerner Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
11.6.4 Main Business Overview
11.6.5 Cerner News
11.7 Lawson and Verint Systems
11.7.1 Company Details
11.7.2 Healthcare CRM (Customer Relationship Management) Product Offered
11.7.3 Lawson and Verint Systems Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
11.7.4 Main Business Overview
11.7.5 Lawson and Verint Systems News
11.8 Nice systems
11.8.1 Company Details
11.8.2 Healthcare CRM (Customer Relationship Management) Product Offered
11.8.3 Nice systems Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
11.8.4 Main Business Overview
11.8.5 Nice systems News
11.9 NetSuite
11.9.1 Company Details
11.9.2 Healthcare CRM (Customer Relationship Management) Product Offered
11.9.3 NetSuite Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
11.9.4 Main Business Overview
11.9.5 NetSuite News
11.10 Microsoft
11.10.1 Company Details
11.10.2 Healthcare CRM (Customer Relationship Management) Product Offered
11.10.3 Microsoft Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
11.10.4 Main Business Overview
11.10.5 Microsoft News
11.11 Amdocs Ltd.
11.12 Siemens Healthcare
11.13 Accenture
11.14 Anthelio Healthcare Solutions
11.15 AllScripts Healthcare Solutions Inc.
11.16 Talisma

12 Research Findings and Conclusion