Customer-relationship management is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

According to this study, over the next five years the Healthcare CRM (Customer Relationship Management) market will register a xx% CAGR in terms of revenue, the global market size will reach US$ xx million by 2024, from US$ xx million in 2019. In particular, this report presents the global revenue market share of key companies in Healthcare CRM (Customer Relationship Management) business, shared in Chapter 3.

This report presents a comprehensive overview, market shares and growth opportunities of Healthcare CRM (Customer Relationship Management) market by product type, application, key companies and key regions.

This study considers the Healthcare CRM (Customer Relationship Management) value generated from the sales of the following segments:

Segmentation by product type: breakdown data from 2014 to 2019 in Section 2.3; and forecast to 2024 in section 10.7.
Predictive CRM
Mobile CRM
Social CRM
Collaborative CRM
Segmentation by application: breakdown data from 2014 to 2019, in Section 2.4; and forecast to 2024 in section 10.8.
Relationship Management
Case Coordination
Community Outreach
Case Management
Other

This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Spain
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

The report also presents the market competition landscape and a corresponding detailed analysis of the major vendor/manufacturers in the market. The key manufacturers covered in this report: Breakdown data in in Chapter 3.
SAP
Veeva Systems
Salesforce
Oracle
IBM
Cerner
Lawson and Verint Systems
Nice systems
NetSuite
Microsoft
Amdocs Ltd.
Siemens Healthcare
Accenture
Anthelio Healthcare Solutions
AllScripts Healthcare Solutions Inc.
Talisma

In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.

Research objectives
To study and analyze the global Healthcare CRM (Customer Relationship Management) market size by key regions/countries, product type and application, history data from 2014 to 2018, and forecast to 2024.
To understand the structure of Healthcare CRM (Customer Relationship Management) market by identifying its various subsegments.
Focuses on the key global Healthcare CRM (Customer Relationship Management) players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.
To analyze the Healthcare CRM (Customer Relationship Management) with respect to individual growth trends, future prospects, and their contribution to the total market.
To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
To project the size of Healthcare CRM (Customer Relationship Management) submarkets, with respect to key regions (along with their respective key countries).
To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.
To strategically profile the key players and comprehensively analyze their growth strategies.