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Global Utilities Customer Information Systems Market Growth (Status and Outlook) 2019-2024

Global Utilities Customer Information Systems Market Growth (Status and Outlook)...

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Global Utilities Customer Information Systems Market Growth (Status and Outlook) 2019-2024
Global Utilities Customer Information Systems...
Report Code
RO9/109/1739

Publish Date
12/Mar/2019

Pages
134
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The utility customer information system (CIS) market is composed of utility companies looking for commercial off-the-shelf (COTS) software packages that address business-critical utility meter-to-cash (M2C) and customer service business processes. M2C functions covered include: account maintenance, order processing, product/service management, rate design, billing, credit collection, accounts receivable, statement preparation, and payment processing. For customer service, CISs support multiple client interaction channels ? such as call centers, interactive voice response/voice response units (IVR/VRUs). They also support various digital engagement channels (social media and, more recently, virtual assistants/chatbots) ? as well as customer self-service needs.

According to this study, over the next five years the Utilities Customer Information Systems market will register a xx% CAGR in terms of revenue, the global market size will reach US$ xx million by 2024, from US$ xx million in 2019. In particular, this report presents the global revenue market share of key companies in Utilities Customer Information Systems business, shared in Chapter 3.

This report presents a comprehensive overview, market shares and growth opportunities of Utilities Customer Information Systems market by product type, application, key companies and key regions.

This study considers the Utilities Customer Information Systems value generated from the sales of the following segments:

Segmentation by product type: breakdown data from 2014 to 2019 in Section 2.3; and forecast to 2024 in section 10.7.
Cloud-based
On-premises
Segmentation by application: breakdown data from 2014 to 2019, in Section 2.4; and forecast to 2024 in section 10.8.
BFSI
Education
Government
Telecom & IT
Others

This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Spain
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

The report also presents the market competition landscape and a corresponding detailed analysis of the major vendor/manufacturers in the market. The key manufacturers covered in this report: Breakdown data in in Chapter 3.
Oracle
Efluid SAS
SAP
Itineris
Indra
Cayenta
Advanced Utility Systems
Gruppo Engineering
Fluentgrid Limited
Ferranti Computer
Systems
Gentrack
Open International
Systems
NorthStar
Vertex
Hansen Technologies

In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.

Research objectives
To study and analyze the global Utilities Customer Information Systems market size by key regions/countries, product type and application, history data from 2014 to 2018, and forecast to 2024.
To understand the structure of Utilities Customer Information Systems market by identifying its various subsegments.
Focuses on the key global Utilities Customer Information Systems players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.
To analyze the Utilities Customer Information Systems with respect to individual growth trends, future prospects, and their contribution to the total market.
To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
To project the size of Utilities Customer Information Systems submarkets, with respect to key regions (along with their respective key countries).
To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.
To strategically profile the key players and comprehensively analyze their growth strategies.

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